Brand Certified
LensCrafters
4.8(1952 reviews)
Certified by LensCrafters • Mar 01, 2026
Business Details
5015 - 111 St NW, Edmonton, AB
T6H 4M6, Canada
Certified by LensCrafters • Mar 01, 2026
(780) 437-8886
Certified by LensCrafters • Mar 01, 2026
https://local.lenscrafters.com/canada/ab/edmonton/5015-111-st-nw.html
Certified by LensCrafters • Mar 01, 2026
About
Certified by LensCrafters • Mar 01, 2026
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by LensCrafters • Mar 01, 2026
Hours
Certified by LensCrafters • Mar 01, 2026
Reviews
4.8
1,952 reviews
5 stars
1,805
4 stars
42
3 stars12
2 stars12
1 star
81
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees providing exceptional service.
Efficiency
Many reviews highlighted the quick and efficient service, with customers appreciating minimal wait times and prompt assistance.
Product Selection
The store was noted for having a wide variety of frames and options, which customers found appealing when choosing their eyewear.
Professionalism
Several reviews commended the professionalism of the staff, particularly in handling customer inquiries and providing thorough explanations about products.
Positive Experiences
Overall, customers reported very positive experiences, often expressing their intent to return and recommend the store to others.
- AСтепан Коваль5 days ago1.0I want to share my experience with LensCrafters regarding their Ray‑Ban sunglasses. In my case, I purchased Ray-Ban sunglasses that turned out to have visible damage. The issue was not clearly pointed out at the time of sale, and it was extremely disappointing to discover defects after paying a premium price for a brand-name product. When I brought this up, the situation was not handled professionally, and I did not receive the level of customer service I expected. For a company that promotes quality and authenticity, this experience was unacceptable. I strongly recommend that customers carefully inspect Ray-Ban sunglasses (and any other glasses) before completing their purchase. Check the lenses, frame alignment, hinges, and overall condition in detail. Don’t assume everything is perfect just because it’s a well-known brand. Be cautious and double-check everything before paying.
- AGAbbhilash Gopaaldos6 days ago1.0I had very bad customer service experience at this place , if your someone looking to get fancy shades please stay away From this store , I was charged extra on my claimed benefits for sun life . Billing invoice was $ 216 and claimed invoice was $314 . Even after informing about the difference in both invoices for two times they didn’t bother to do changes ! In fact one of the staff mentioned to me you don’t have to worry until it doesn’t affect you coz sun life as to pay extra amount .
- MJManjinder JawandhaFeb 24, 20265.0I had a fantastic experience at LensCrafters, all thanks to Tristin! He was incredibly helpful, taking the time to understand my needs and expertly guiding me to the perfect pair of glasses. Tristin has a great eye for matching frames and his friendly professionalism made the whole process enjoyable. Highly recommend!
- AGAkarshika GoyalFeb 23, 20265.0I recently had an eye exam at LensCrafters and had a great experience. After my exam, Aibin helped me choose glasses that suited my face shape and met my needs perfectly. He was friendly, patient, and made me feel comfortable throughout the process. I never felt rushed and truly appreciated his help. Highly recommend!
- DWDebra WiltshireFeb 21, 20265.0I went to LensCrafters today to inquire about the Meta Ray-Ban sunglasses. Was looking for some help and a female employee came up to the man that came in after me and asked what she could help him with and totally ignored me. Not a great start. I walked around the store for a short amount of time and Nick approached me and asked how he could help. Very knowledgable and helped me choose the ones that suited me the most. Would totally recommend Nick for any help you may need in LensCrafters at Southgate
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Edmonton provide?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions including options like Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters Southgate Shopping Centre?
At LensCrafters, you can find designer brands such as Prada, Burberry, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Tory Burch, and many more.
Does LensCrafters accept insurance and which ones?
LensCrafters direct bills to most insurance including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada, and many others. All prescriptions are welcome.
What are the operating hours of LensCrafters at Edmonton's Southgate Shopping Centre?
LensCrafters is open Monday to Friday from 9:00 AM to 9:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:30 AM to 6:00 PM.
Can I schedule an eye exam appointment online for LensCrafters at 5015 - 111 St NW?
Yes, you can schedule your eye exam online via their appointment link: https://www.lenscrafters.ca/ScheduleExamView?catalogId=11652&clearExams=1&langId=-1&storeNumber=0913&storeId=10852
What payment options are accepted at LensCrafters Southgate Shopping Centre?
LensCrafters accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does LensCrafters have wheelchair accessible entrance and accept debit and credit cards?
Yes, LensCrafters has a wheelchair accessible entrance and accepts both debit and credit card payments.
What nearby shopping options are available around LensCrafters in Southgate Shopping Centre?
Nearby shopping options include South Gate Mall, Hudson's Bay, Zara Southgate Edmonton, RW&CO., and SoftMoc shoe store, all within the Southgate Shopping Centre area.
What eateries are close to LensCrafters at Southgate Shopping Centre where I can grab a meal or snack?
Nearby dining options include State & Main Kitchen & Bar, KFC, and Pizza Hut, providing a variety of meal choices before or after your visit to LensCrafters.
Are there other optometrists or eyewear stores near LensCrafters at 5015 - 111 St NW?
Yes, nearby optometry and eyewear options include Dr. Denis Meyer & Associates and Sunglass Hut at Hudson's Bay, useful for comparing services or complementary eye care needs.
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