Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
1,907 reviews
5 stars
1,760
4 stars
42
3 stars12
2 stars12
1 star
81
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received praise for being friendly, helpful, and knowledgeable, with many customers highlighting specific employees for their exceptional service.
Product Selection
Customers appreciated the wide variety of frames and lenses available, noting the impressive selection at the store.
Efficiency
Many reviews mentioned quick and efficient service, with customers often receiving prompt assistance and repairs.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to customer service and product quality, indicating some inconsistency.
- MRMarie Ross6 days ago5.0Divya was very knowledgeable and professional when she offered to make adjustments to my existing prescription sunglasses (that I had purchased elsewhere) so that they would fit better. They’re 100% improved and her expertise was very much appreciated!
- RMRaymond MatthiasJan 1, 20265.0We bought my son’s glasses at the West Edmonton Mall location a few months ago, but popped into the Southgate store today for a readjustment of the arms of his frames. Thanks again to the staff member (M) that kindly helped us out at no cost.
- AJArvin JimenezDec 30, 20255.0Dr. Zenah Gheblawi is nice friendly professional doctor and staffs were so friendly and very accommodating. Bailey was very helpful, friendly and very knowledgeable with all of the details about the Meta eye glasses. She helped me a lot with my purchase. Loved the store, tons of options to choose from and alot of friendly staffs ready to help.
- MAMarina AntoniukDec 28, 20255.0I've been using LensCrafters for my prescription glasses for a long time, and every time I visit the store, I always receive excellent service. Today, I was at the Southgate Edmonton LensCrafters, and Karla helped me get a new pair of prescription sunglasses and update the lenses in my older frame. She went above and beyond to find the frame that suits me best. She's always honest about how I look wearing new glasses, making it easy to choose the right ones. I can say the same about Dalia, who works at the same store. She has a lot of experience and explains all the details about the frames, lenses, and coverage.
- PKParam KaurDec 27, 20255.0Nikolai at Southgate Centre, Edmonton helped us. He was thoroughly professional and immensely knowledgeable. Answered all of our concerns very patiently! The store is quite impressive with grand selection of frames. We had a great experience overall.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Edmonton provide?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions including options like Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters Southgate Shopping Centre?
At LensCrafters, you can find designer brands such as Prada, Burberry, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Tory Burch, and many more.
Does LensCrafters accept insurance and which ones?
LensCrafters direct bills to most insurance including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada, and many others. All prescriptions are welcome.
What are the operating hours of LensCrafters at Edmonton's Southgate Shopping Centre?
LensCrafters is open Monday to Friday from 9:00 AM to 9:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:30 AM to 6:00 PM.
Can I schedule an eye exam appointment online for LensCrafters at 5015 - 111 St NW?
Yes, you can schedule your eye exam online via their appointment link: https://www.lenscrafters.ca/ScheduleExamView?catalogId=11652&clearExams=1&langId=-1&storeNumber=0913&storeId=10852
What payment options are accepted at LensCrafters Southgate Shopping Centre?
LensCrafters accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does LensCrafters have wheelchair accessible entrance and accept debit and credit cards?
Yes, LensCrafters has a wheelchair accessible entrance and accepts both debit and credit card payments.
What nearby shopping options are available around LensCrafters in Southgate Shopping Centre?
Nearby shopping options include South Gate Mall, Hudson's Bay, Zara Southgate Edmonton, RW&CO., and SoftMoc shoe store, all within the Southgate Shopping Centre area.
What eateries are close to LensCrafters at Southgate Shopping Centre where I can grab a meal or snack?
Nearby dining options include State & Main Kitchen & Bar, KFC, and Pizza Hut, providing a variety of meal choices before or after your visit to LensCrafters.
Are there other optometrists or eyewear stores near LensCrafters at 5015 - 111 St NW?
Yes, nearby optometry and eyewear options include Dr. Denis Meyer & Associates and Sunglass Hut at Hudson's Bay, useful for comparing services or complementary eye care needs.