LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Sean, Parastoo, and Chelsea.
Product Quality
Customers expressed satisfaction with the quality of glasses and lenses, noting that they received thorough explanations about their options.
Store Environment
The store was frequently described as clean and well-organized, contributing to a positive shopping experience.
Mixed Experiences
Some customers reported negative experiences, including poor service and issues with product availability, indicating inconsistency in customer interactions.
VT
Veronica Tourangeau
Feb 24, 2026
1.0
I’ve been very indecisive with glasses lately, and have been to LensCrafters about 3 times the last few months because I’m looking for something very different. Anyways, security was parked outside the doors... Will not be purchasing from this location anymore. I came here for the perfect lighting, it’s a great location for that but the employees seem discriminative & judgemental
GR
Gem R
Feb 20, 2026
5.0
Cherry helped me a lot. Thank you dear.
DK
Dave Kraft
Feb 19, 2026
5.0
Had my frames break overnight. Came in and the staff were incredibly helpful. They had my frames in house and were able to transfer my lens' immediately so I had glasses again! So easy to deal with and everyone there was so easy to talk to. Store is always clean and staff are always professional. Highly recommend them. I have been going for years and they have never disappointed me.
PP
Peguis Parisian
Feb 11, 2026
5.0
Heather was amazing and I ended up spending over $1,000 on two pairs worth every penny she made me feel welcome I'm indigenous so she helped make the process smooth efficient & kind would recommend her and all the staff for anyone looking for glasses I'm excited to receive mine this week hopefully.
LT
Lori Tilley
Feb 5, 2026
5.0
I had a stroke in October that affected my vision. The doctors were great and referred me to a specialist as requested by my neurologist. Then I went back for exam for prism glasses and they didn't charge for my second appointment. They were very thorough with my exam and my situation. Awesome staff! Then while getting new frames the staff were great and made sure I had what I needed to improve my vision. I would recommend Lens Crafters for all your family eye care needs.
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters offer in Edmonton at 8770 170th Street?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands including prescription wearable technology.
Which insurance plans does LensCrafters in Edmonton accept for direct billing?
They direct bill to most insurance including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada, and many more.
What are the store hours for LensCrafters at West Edmonton Mall?
LensCrafters is open from 9:00 AM to 9:00 PM Monday to Saturday, and from 10:00 AM to 6:00 PM on Sunday.
How can I schedule an eye exam at LensCrafters in Edmonton?
You can schedule your eye exam online via their scheduling link at https://www.lenscrafters.ca/ScheduleExamView?catalogId=11652&clearExams=1&langId=-1&storeNumber=0953&storeId=10852.
What brands of eyewear does LensCrafters in Edmonton carry?
They carry designer brands such as Prada, Burberry, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Tiffany & Co., Versace, and more.
Does LensCrafters provide contact lens fittings and how are they different from eye exams?
Yes, LensCrafters provides contact lens fittings, which include detailed measurements of your eyes and incur an additional fee. This is different from a comprehensive eye exam that checks overall eye health and vision.
Are all prescriptions welcome at LensCrafters?
Yes, LensCrafters welcomes all prescriptions and offers prescription wearable technology options from brands like Ray-Ban Meta and Oakley Meta.
Is there wheelchair access and what payment options does LensCrafters accept?
The store has wheelchair accessible entrances and accepts payment via American Express, Visa, MasterCard, Discover, cash, and checks.
What nearby stores can I visit before or after my appointment at LensCrafters in West Edmonton Mall?
You can visit nearby stores like Shoe Comfort, Bench, Black's Photography, Tim Hortons for coffee, and Sears Canada for shopping, all conveniently located in West Edmonton Mall.
Where can I grab a quick coffee near LensCrafters while shopping at West Edmonton Mall?
Tim Hortons is a nearby coffee shop and cafe located close to LensCrafters where you can enjoy a coffee or snack before or after your eye appointment.
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