Brand Certified
LensCrafters
4.9(1574 reviews)
Certified by LensCrafters • Mar 01, 2026
Business Details
8882 170th Street, Edmonton, AB
T5T 4M2, Canada
Certified by LensCrafters • Mar 01, 2026
(780) 444-1110
Certified by LensCrafters • Mar 01, 2026
https://local.lenscrafters.com/canada/ab/edmonton/8882-170th-street.html
Certified by LensCrafters • Mar 01, 2026
About
Certified by LensCrafters • Mar 01, 2026
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by LensCrafters • Mar 01, 2026
Hours
Certified by LensCrafters • Mar 01, 2026
Reviews
4.9
1,574 reviews
5 stars
1,490
4 stars
41
3 stars3
2 stars7
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive throughout their experience.
Product Knowledge
Staff demonstrated strong knowledge about eyewear options, helping customers make informed decisions.
Mixed Experiences
While most reviews were positive, some customers reported negative experiences with specific staff members and issues with communication.
Store Environment
The store was generally described as clean and well-organized, contributing to a pleasant shopping experience.
Timeliness
Several customers appreciated the quick service, although some noted delays in assistance during busy times.
- MDMehak Dhindsa2 days ago5.0Amazing experience! The staff was extremely helpful and friendly, and they made choosing the right frames so easy. They answered all my questions and handled direct billing with my insurance without any issues. I found a Burberry pair that suits me perfectly and I’m so excited to wear them. Highly recommend this location!
- AСтепан Коваль5 days ago1.0I want to share my experience with LensCrafters regarding their Ray‑Ban sunglasses. In my case, I purchased Ray-Ban sunglasses that turned out to have visible damage. The issue was not clearly pointed out at the time of sale, and it was extremely disappointing to discover defects after paying a premium price for a brand-name product. When I brought this up, the situation was not handled professionally, and I did not receive the level of customer service I expected. For a company that promotes quality and authenticity, this experience was unacceptable. I strongly recommend that customers carefully inspect Ray-Ban sunglasses (and any other glasses) before completing their purchase. Check the lenses, frame alignment, hinges, and overall condition in detail. Don’t assume everything is perfect just because it’s a well-known brand. Be cautious and double-check everything before paying.
- ABanthony baileyFeb 26, 20265.0I would highly recommend Yusra at lens crafters to help you pick out the perfect pair of eye glasses. I tried on a few different pairs, nothing really worked. Once she knew what I wanted she pulled out the perfect pair from inside a draw…… just like magic!!
- MMMattFeb 24, 20265.0Christine was amazing. She made the whole process easy, fun, and actually had me laughing while picking out my new glasses. The customer service was outstanding from start to finish. I’m really excited to get my new frames and truly appreciate how positive and welcoming the experience was. Highly recommended.
- MImslizzy ignacioFeb 11, 20265.0I had a very pleasant experience at LensCrafters at West Edmonton Mall. From the moment I walked in, the staff was welcoming, professional, and attentive. The store was clean and well-organized, and the entire process—from browsing frames to finalizing my purchase—was smooth and stress-free. I truly appreciated Lingling (salesperson) who helped me finalizing my purchased. I would definitely recommend this location to anyone looking for quality eyewear and excellent customer service!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
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