Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
1,526 reviews
5 stars
1,448
4 stars
41
3 stars3
2 stars6
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of individuals like Lovleen, Cherry, and Yusra for their exceptional service.
Professionalism
Several reviews highlighted the professionalism and knowledge of the staff, particularly in assisting customers with their eyewear needs and providing thorough explanations.
Mixed Experiences
While many customers had positive interactions, some reported negative experiences related to service delays, miscommunication, and unprofessional behavior from certain staff members.
Product Quality
Customers expressed satisfaction with the quality of glasses and the variety of options available, noting that the selection was stylish and met their needs.
Efficiency
Several reviews mentioned the quick service and efficiency in processing orders and adjustments, contributing to a positive overall experience.
- SKSamiya KhanNov 15, 20255.0I went to the West Edmonton Mall Lens Crafters and I had a great experience. The staff were all very friendly and all knew why I was there. I was surprised at the level of communication they have with one another. They were attentive and professional. I had a screw loose on one of my ear handles for my glasses and they fixed it for free in literally five minutes. Very happy with the service I got here and would recommend this place anytime. Thank you 🙏🏻 for a great end to my day!
- CCConcretebandit1Nov 14, 20255.0Knowledgeable staff members & fast quality service. I took my Rayban META gen 2 glasses in for prescription lenses. They were ready in an hour. Exactly what I requested. Thank you!
- JMJennah MendozaNov 9, 20255.0I had an amazing experience at LensCrafters! From start to finish, Tosha was friendly, professional, and genuinely helpful. Thank you so much!
- AMAce MarquezNov 7, 20255.0Christine was awesome! She helped me pick out the perfect pair of Meta Oakleys and made sure I got exactly what I wanted. Super knowledgeable and friendly. Definitely recommend seeing her if you’re looking for new shades!
- OYOlivia Yu-AsensiNov 3, 20255.0Heather assisted me with selecting my eyeglasses and provided exceptional service throughout the process. She was very patient in explaining the different lens options that best suited my vision needs. Her professionalism and thorough explanations ensured that I fully understood the features of the eyewear I was purchasing. I will definitely return to this branch because of the excellent customer service and wide selection of products. The available promotions also made my purchase more affordable, which I greatly appreciated.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters at West Edmonton Mall offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands such as Prada, Burberry, and Ray-Ban Meta. They also provide prescription wearable technology.
Can I schedule an eye exam online at LensCrafters?
Yes, you can schedule an eye exam online through their appointment link provided on their website.
Does LensCrafters accept my vision insurance?
LensCrafters direct bills to most insurance providers including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and many more. All prescriptions are welcome.
What brands of eyewear are available at this LensCrafters location?
They offer a wide variety of designer brands including Oakley, Brooks Brothers, Ralph Lauren, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Prada, and more.
Where is LensCrafters located within West Edmonton Mall?
LensCrafters is located at 8882 170th Street, #1410, on Level One of West Edmonton Mall, Edmonton, AB, T5T 4M2.
What are the operating hours of LensCrafters at West Edmonton Mall?
LensCrafters is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 11:00 AM to 6:00 PM.
Does LensCrafters provide in-store pickup for eyewear?
Yes, LensCrafters offers in-store pickup services.
What are some nearby places I can visit when I come to LensCrafters?
Near LensCrafters, you can visit Shake Hair Salon for beauty services, House of Knives for kitchen supplies and gifts, and Alo for clothing and sportswear shopping, all located within West Edmonton Mall.
Are there dining options near LensCrafters at West Edmonton Mall?
Yes, nearby dining options include Dallasbbqwem, McDonald's, and El Afrik, all restaurants located within West Edmonton Mall where LensCrafters is situated.
How can nearby stores like Kate Spade and Victoria's Secret complement my shopping experience at LensCrafters?
After visiting LensCrafters for eyewear, you can explore fashion and accessory stores like Kate Spade and Victoria's Secret nearby for a complete style update within West Edmonton Mall.