Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective EyewearSpecsavers
We’re Specsavers Southgate Centre, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Edmonton, AB store or visit us in store to see the range.
Location
Hours
Reviews
4.8
352 reviews
5 stars
324
4 stars
16
3 stars3
2 stars3
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and knowledgeable, with many customers highlighting individual employees for their exceptional service.
Product Quality
Customers appreciate the quality of the eyewear and the affordability of the products, often noting good value for money.
Eye Exams
The optometrists are described as professional and thorough, providing clear explanations and attentive care during eye exams.
Waiting Times
Some customers expressed frustration with long waiting times for glasses, with reports of delays in receiving orders.
Store Environment
The store is noted for being clean, well-organized, and having a good selection of frames, contributing to a positive shopping experience.
- MMMaribeth6 days ago5.0I really recommend this clinic to my family and friends and other people too..all team members and eye doctors are very good and helpful..All of them are amazing and it’s very pleasant to stay inside their clinic it’s very organized and clean..
- KKkallieJan 3, 20265.0Lovely staff! Eye doctors were amazing! Will be back here again for my next exam! Super clean and nice environment! Highly recommend
- MVMorris VarneyJan 3, 20265.0Excellent customer service and great product quality. Wide variety of products and brands available to customers of all ages. The costs of these items are often lower than competitors. Dr. B was great in helping me understand what I needed. The location is very convenient-Southgate Mall.
- WRWalter RowsonJan 1, 20265.0From the greeting staff, to the Doctor to the Opticians, my glasses were delivered on the time I was told. The fitting was good, and they told me the working of my glasses and how to keep them clean!
- DBDawn BergDec 15, 20254.0If you’re looking for two pairs of mediocre frames and reasonable lenses this is the place to go. Not a large selection of frame styles and no big brand names. But their 2 for 1 fit my needs. I only have to wear them for 2 years then I can change them out for another 2 pairs.
Frequently Asked Questions About Specsavers Southgate Centre
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
What are the pricing details for an eye exam at Specsavers Southgate Centre?
Comprehensive eye exams cost $99 and include a free OCT scan. For customers 65 or older, provincial health care covers the cost with no out-of-pocket expense if eligible.
How can I book an eye exam at Specsavers Southgate Centre?
You can book an eye exam online via their website, by phone, or by visiting the store in person to schedule an appointment.
What is the return policy for glasses purchased at Specsavers Southgate Centre?
You can return glasses within three months of purchase if you have any concerns, and Specsavers will make it right to ensure your satisfaction.
Can I amend or cancel an order I placed in-store?
Yes, you can amend or cancel your in-store order by visiting the store. Changes or returns are accepted within 3 months as part of the no worries, no fuss guarantee.
Does Specsavers Southgate Centre offer glasses adjustments or repairs?
Yes, if you experience discomfort or issues with your glasses, just visit the store and they will adjust or repair them for you.
What COVID-19 safety protocols are in place at Specsavers Southgate Centre?
They follow all provincial government advice and ask visitors to follow the latest government guidelines to keep the community COVID safe.
What are the regular operating hours of Specsavers Southgate Centre?
The store is open Monday through Friday from 10:00 to 21:00, Saturday from 10:00 to 19:00, and Sunday from 11:00 to 18:00.
Which popular brands of glasses and eyewear does Specsavers Southgate Centre carry?
They carry a variety of brands including Converse, Hackett, Marvel, Timberland, Tommy Hilfiger, adidas, Levi's, Marc Jacobs, and many more.
What nearby places can I visit when shopping at Specsavers Southgate Centre?
Nearby places include Stitch It Clothing Alterations for clothing repairs, Mr.Pretzels Canada for snacks, and Remedy Cafe for coffee, making it convenient to combine errands or take breaks.
Are there other health-related stores near Specsavers Southgate Centre?
Yes, Simply Health for vitamins and supplements and Servus Credit Union for banking services are nearby, making it easy to manage your health and finances in one trip.
Can I enjoy shopping and entertainment near Specsavers Southgate Centre?
Definitely, you can visit Hmv for music, Rocky Mountain Chocolate Factory for sweets, and Sears Department Store for department shopping all located nearby.