Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective EyewearSpecsavers
We’re Specsavers South Edmonton Common, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Edmonton, AB store or visit us in store to see the range.
Location
Hours
Reviews
4.9
590 reviews
5 stars
569
4 stars
13
3 stars1
2 stars0
1 star7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Product Quality
Some customers expressed dissatisfaction with the quality of glasses, citing issues such as frames breaking within a year.
Overall Experience
Overall, the majority of reviews reflected a positive experience, with many customers recommending the store for its service and selection.
Wait Times
A few customers reported long wait times for assistance, which negatively impacted their experience.
- MMMark McEvoy5 days ago5.0Madison was very helpful going above and beyond to help me with what I needed. Overall, great experience. She even adjusted and fixed up my current sunglasses I was wearing. Thank you kindly, Madison!!!
- ASAmancio SibalJan 5, 20265.0Shria and Emily helped us with the glasses and they helped us picking the right one for us.. i am thankful for the services and they were extremely helpful professional and kindness and the idea that you guys smile and make it exceptional and we shall reccomend to our friends and family.
- CMClaire MechanDec 29, 20253.0I bought a pair of glasses and not the inexpensive ones and within a year the frames broke twice. The second time was recently. I went into south common to ask them to send them away for a second time and was in the store for 10 minutes waiting while the one staff member was dealing with a family who seemed completely confused about if their benefits covered the glasses. The girl went to the back to seek assistance from another staff member as there were several of us waiting for assistance. I was next in line and the other staff member came out to assist the fellow that was behind me. I waited another 20 minutes and finally had to go to a meeting. The fact my frames have broken twice is ridiculous and the fact I was skipped over and was still waiting after 30 minutes was unacceptable. However, the owner/Dr that owns that store called personally to apologize and noted that being a new store has its challenges and as a learning opportunity she spoke with her staff to provide them guidance. I very much appreciated her taking the time to address this. She also provided me with a future discount for my troubles. As a side note, the frames that had broken have been discontinued by the vendor so I assume I wasn’t alone with the issue of weak frames.
- AJAsh JansenDec 20, 20255.0What a wonderful store. Nice and clean. Everyone seemed friendly. I was greeted right away. I didn't make a purchase because I'm waiting on my benefits to renew. Did not feel pressured to buy how I've felt at other opticals. They also did an adjustment and cleaning on my current glasses for free! Will definitely be back in the new year!
- JCJackie CassidyDec 18, 20251.0This SPECSAVERS is the absolute worst optometrist that I have ever been to throughout the last 30 years. I had a wonderful experience at the location at West Edmonton Mall, but it was too far so I decided to come to this location and it has been nothing but absolute headaches for my kids, for my spouse, and for myself. The owner/manager of the store is incredibly rude, The doctor at this location is not professional and gave me a completely wrong prescription and then the store has refused to fix it. I strongly recommend going elsewhere! Save the headache, save the money, save your valuable time.
Frequently Asked Questions About Specsavers South Edmonton Common
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
How much does a comprehensive eye exam cost at Specsavers South Edmonton Common?
Comprehensive eye exams cost $99 at participating stores and include a no-cost OCT scan. For customers aged 65 or over, the exam is fully covered by the provincial health care plan if eligible.
How can I book an eye exam at Specsavers South Edmonton Common?
You can easily book an eye exam online via the store's website, call the store directly, or visit in person to make an appointment.
Can I return or exchange my glasses after purchase?
Yes, you can return or exchange your glasses within three months from the date of purchase if you have any concerns; Specsavers will help put it right.
Is it possible to amend or cancel my glasses order at this location?
If you placed your order in-store, you can amend or cancel it by visiting the store. Changes can be made within the 3-month no worries, no fuss guarantee.
Does Specsavers South Edmonton Common offer glasses adjustments or repairs?
Yes, if you have any discomfort or issues with your glasses, you can visit the store for adjustments or repairs, which may be done in-store.
What safety measures are in place at Specsavers South Edmonton Common regarding COVID-19?
The store follows all provincial government COVID-19 guidelines to keep the community safe, with a COVID safe plan in place. Visitors are asked to follow the latest government guidelines during their visit.
What are the opening hours for Specsavers South Edmonton Common?
The store is open Monday to Wednesday and Friday to Saturday from 10:00 to 18:00, Thursday from 10:00 to 19:00, and Sunday from 12:00 to 17:00. It is closed on major holidays including November 11, December 25, and January 1.
Which designer brands can I find at Specsavers South Edmonton Common?
You can find a variety of designer brands including HUGO, Converse, Timberland, Tommy Hilfiger, Marc Jacobs, Levi's, and many more at this store.
What nearby stores can I visit when shopping at Specsavers South Edmonton Common?
Nearby you can visit popular stores such as PUMA, Urban Kids, Justice, and Nike Factory Store, which offer a variety of sportswear, children's and general clothing options.
Are there fitness or wellness facilities near Specsavers South Edmonton Common?
Yes, Planet Fitness, a gym and active life recreation venue, is located nearby, making it convenient to combine fitness activities with your visit to Specsavers.
Where can I find pharmacies or drugstores near Specsavers South Edmonton Common for additional health needs?
You can find London Drugs and its Pharmacy Department nearby, offering pharmacy services as well as photography and retail products, providing convenience for holistic health shopping.