Specsavers Londonderry Mall

Reviews

• RR

  Rochelle

  5 days ago
  5.0
  SPECSAVERS Londonderry, ask for Chelsea she is absolutely fabulous!!! And she is so awesome to work with. She was so helpful and patient!!! THANK YOU SO MUCH FOR YOUR HELP CHELSEA YOU SO FABULOUS!!! I look forward to getting more glasses with you, Chelsea
• AW

  Anthony Wait

  Mar 15, 2026
  5.0
  Specsavers is SPECTACULAR !! Amazing value, amazing Friendly staff, Outstanding service with the best Optomotrist I have ever had in my 63 years. The staff can read your needs and choose the best frames to fit. I recommend everyone, should try Specsavers, the absalute best, full needs optometry retailer I have ever had. Thank you Specsavers
• HQ

  hijabi_ queen

  Mar 12, 2026
  2.0
  I had a very disappointing experience when I brought my 2-year-old in for an eye exam. I chose this clinic thinking it would be child-friendly and that they would have the proper resources to help examine young children, but unfortunately that was not the case. There were no child-friendly tools, activities, or resources to help make the exam easier for toddlers. I spent more than an hour there and we were unable to complete the eye exam because my toddler became scared and anxious in the new environment. Instead of helping calm the situation or using child-appropriate techniques, the optometrist seemed impatient and made comments that were very upsetting as a parent. My toddler was crying because she was overwhelmed and anxious, which is normal for a 2-year-old in an unfamiliar place. However, the optometrist had the audacity to say that my toddler was “addicted to the phone,” simply because she was crying. That comment was completely inappropriate and unprofessional. If the clinic is not equipped or experienced in examining toddlers, they should clearly communicate that before parents book an appointment for a 2-year-old. I booked this appointment believing they had the proper resources and approach for young children. The only positive part of the visit was the receptionist, who greeted and welcomed us and was very friendly. The two stars are only for the receptionist. Other than that, this place honestly deserves 0 stars. Parents with young children should think twice before bringing their kids here.
• SM

  Stacyann Mason

  Mar 11, 2026
  5.0
  I went for glasses fitting and pick up with my Autistic diagnosed child. The were so understanding and patient through the process, considering his increased anxiety resulting in dysregulation. I appreciate the kindness and genuine care provided.
• KH

  Kimberly H

  Mar 6, 2026
  5.0
  Thank you Theo!!! Just visited spec savers for the first time and I was not disappointed! What a great deal for two pairs of glasses! Shout out to Theo for being so helpful and friendly! You are amazing at your job keep it up! Will definitely be coming back with the kiddos!

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