Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective EyewearSpecsavers
We’re Specsavers Kingsway Mall, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Edmonton, AB store or visit us in store to see the range.
Location
Specsavers Kingsway Mall
1 Kingsway Garden Mall Unit 774, Edmonton, AB
T5G 3A6, Canada
Hours
Reviews
4.8
431 reviews
5 stars
402
4 stars
12
3 stars2
2 stars3
1 star
12
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The majority of customers praised the staff for being friendly, knowledgeable, and helpful throughout their experience.
Customer Service
Many reviews highlighted excellent customer service, with staff going above and beyond to assist customers with their eyewear needs.
Product Quality
While many customers were satisfied with their glasses and the selection available, some expressed concerns about the quality of the glasses and the pricing.
Mixed Experiences
A few reviews noted instances of poor service, including rudeness and inattentiveness from some staff members, indicating inconsistency in customer experiences.
Overall Satisfaction
Overall, customers expressed high satisfaction with their visits, recommending the store for its service and selection.
- IKIsabella Kumar1 day ago5.0Andy was the one who helped us out, exemplary service—friendly, knowledgeable, and highly professional. I would highly recommend this eye clinic to anyone looking for outstanding care and a positive, stress-free experience.
- JWJason Wozniuk6 days ago5.0Very helpful staff, honest and polite. I love my new glasses.
- RZRifat ZahanJan 6, 20265.0Excellent Optometrist and Staff Members. They are extremely humble, patient, took the time for my eye exams, which is very rare in other Optometrists' office. I had a very bad experience with other reknowned Optometrist office. Specsaver is very busy, as more and more people come here because of this place's popularity. But they are also very accommodating if you need urgent appointments.
- KBKeanda BennettJan 3, 20265.0They took care of my partners issue in under 30 mins. Friendly staff
- MZMelissa ZioberDec 26, 20255.0Friendly, knowledgeable staff and great selection
Frequently Asked Questions About Specsavers Kingsway Mall
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
How much does a comprehensive eye exam cost at Specsavers Kingsway Mall?
A comprehensive eye exam costs $99 at participating stores and includes an OCT scan at no additional charge. If you are 65 or over and eligible, the exam is covered by the provincial health care plan with no out of pocket expense.
How can I book an eye exam at Specsavers Kingsway Mall?
You can book your eye exam easily online through their website, by phone, or by visiting the store in person.
Can I return or amend my glasses after purchase?
Yes, you can return or amend your glasses within three months of purchase to ensure satisfaction. Just visit the store to make these changes.
Does Specsavers Kingsway Mall offer glasses adjustments or repairs?
Yes, if you have any discomfort or issues with your glasses, you can visit the store to have them adjusted or repaired in-store.
What COVID-19 safety measures does Specsavers Kingsway Mall have in place?
The store follows all provincial government advice and has a COVID safe plan to help keep the community safe. Visitors are asked to follow the latest government guidelines during their visit.
What are the opening hours of Specsavers Kingsway Mall?
Open Monday to Friday from 10:00 to 20:00, Saturday from 10:00 to 19:00, and Sunday from 11:00 to 18:00. On November 11th, 2025, the store will be open from 12:00 to 18:00.
What types of eyewear products does Specsavers Kingsway Mall offer?
They offer glasses, sunglasses, spectacles, prescription sunglasses, contact lenses, and various specialty lenses including progressive, bifocal, transition, reactions, and polarising lenses.
What services can I expect at Specsavers Kingsway Mall?
The store provides eye tests, adult eye tests, contact lens services, and general eye health services.
Are there any eyewear and optician stores near Specsavers Kingsway Mall?
Yes, BonLook and Bailey Nelson are nearby eyewear and optician stores where you can explore additional options.
What nearby amenities can complement my visit to Specsavers Kingsway Mall?
You can enjoy a coffee at Starbucks nearby, grab a bite at Butter Chicken Roti or Subway, and also explore shopping options such as J Michaels Fashions and Bluenotes all close to the store.