Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective Eyewear
We’re Specsavers Cochrane Town Square, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Cochrane, AB store or visit us in store to see the range.
Location
Hours
Reviews
4.9
197 reviews
5 stars
191
4 stars
3
3 stars1
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Maria, Rasan, and Sandra, received high praise for their friendliness, knowledge, and helpfulness throughout the purchasing process.
Product Selection
Customers appreciated the wide variety of frames available, including designer options and special deals like the two-for-one offer.
Pricing
Many reviews highlighted the reasonable prices for glasses and the overall value for money, with several customers noting significant savings compared to other optometrists.
Efficiency
The store was noted for its quick service, with minimal wait times and efficient handling of appointments and orders.
Professionalism
The optometrists and staff were described as professional and thorough, providing detailed explanations during eye exams and frame selections.
- KMKiki MUYATWA4 days ago5.0Maria was very wonderful towards me on my visit really loved the service she is very kind
- BTBob TurnerNov 11, 20254.0Customer service is better than expected Product selection is rather limited Order placed…. We’ll see how good the final product is when it arrives
- SOStrut OrthoticsNov 7, 20255.0Heartwarming – Dr. Vu and a great staff guided me with caring professionalism through a rough time with an eye problem.
- MMMallory McCullyNov 7, 20251.0Whoever answered the phone was unprofessional: 1) speaks over the paying customer 2) decline to find solutions 3)lost files too many times 4) no friendly greetings 5) refuse to listen the issue 6) impatience 7) DOES NOT KNOW HOW TO LISTEN
- ALAshleigh LindleyNov 4, 20255.0My husband and I booked appointments one after the other for eye tests and brought our children along too, we were expecting it to be a little challenging keeping them entertained however need not have worried! Sandra was AMAZING with both our children who are usually a little on the shy side. She had them helping with the pre examination tests and gave them stickers and they had the best time talking to her about everything they could think of. The staff were so friendly and helpful with them and with choosing glasses etc too. Overall a great experience and we would definitely recommend to anyone :)
Frequently Asked Questions About Specsavers Cochrane Town Square
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
What services does Specsavers Cochrane Town Square offer?
We offer comprehensive eye tests, adult eye tests, contact lens services, and eye health services.
How much does a comprehensive eye exam cost at Specsavers Cochrane Town Square?
Our comprehensive eye exams cost $99 and include an OCT scan at no additional charge. Seniors 65 or over may receive an exam covered by the provincial health care plan if eligible.
How can I book an eye exam at Specsavers Cochrane Town Square?
You can book an eye exam online through our website, call us, or visit the store in person to schedule your appointment.
What is the return policy for glasses purchased at Specsavers Cochrane Town Square?
If you have concerns within three months of purchase, you can return your glasses, and we will make it right to ensure your satisfaction.
Can I get my glasses adjusted or repaired at Specsavers Cochrane Town Square?
Yes, you can visit the store for in-person adjustments or repairs if you experience any discomfort or issues with your glasses.
What are the opening hours of Specsavers Cochrane Town Square?
We are open Monday to Wednesday and Friday from 10:00 to 18:00, Thursday from 10:00 to 19:00, Saturday from 10:00 to 17:00, and Sunday from 11:00 to 16:00.
What COVID-19 safety measures are in place at Specsavers Cochrane Town Square?
We follow all provincial government advice with a COVID safe plan to keep our community safe. Please follow the latest government guidelines during your visit.
What brands of eyewear can I find at Specsavers Cochrane Town Square?
We carry a variety of designer brands including HUGO, Converse, Tommy Hilfiger, Marc Jacobs, Levi's, DKNY, and more.
What nearby places can I visit before or after my appointment at Specsavers Cochrane Town Square?
Nearby, you can visit Angles Hair & Aesthetics for a beauty treatment, enjoy a meal at Pho Anh Huyen II Noodle House, or grab coffee at Starbucks Canada.
Are there convenient stores near Specsavers Cochrane Town Square for shopping needs?
Yes, nearby stores include Safeway for groceries and pharmacy needs, Your Dollar Store with More for discounts, and Mannsour's Menswear for clothing and accessories.