LensCrafters

4.9
539 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
751-3 Street SW, Calgary, AB
T2P 4K8, Canada

Hours

Reviews

4.9
539 reviews
5 stars
520
4 stars
7
3 stars
1
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1
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful throughout their experience.

Repair Services

Many reviews highlighted the quick and free repair services offered, with staff going above and beyond to assist with adjustments and fixes.

Product Knowledge

Staff demonstrated a strong understanding of eyewear options, providing valuable recommendations tailored to customer needs.

Store Atmosphere

The store was described as welcoming and professional, contributing to a positive shopping experience.

Mixed Experiences

While most feedback was positive, there were a few negative experiences regarding product issues and customer service misunderstandings.
  • TD
    Trap or Doom
    Nov 3, 2025
    5.0
    I always come here for an adjustment or lenses or anything, great staff, very friendly and super helpful!
  • KR
    Karl Radburn
    Oct 30, 2025
    5.0
    These guys are always really helpful. Was just there and Pam helped fix the frames on my sunglasses which never fit right untill now. This is the best LensCrafters store in the Calgary region for sure
  • MK
    mansi khatri
    Oct 23, 2025
    5.0
    I had a great experience with Pamela while buying two pairs of prescription glasses. She offered excellent suggestions on lenses and frames and helped me get a great deal. Very knowledgeable, friendly, and professional, highly recommend her! Thank you again, Pamela for all your help!
  • CM
    Cole Miller
    Oct 23, 2025
    4.0
    Went in to get rubber nose pads replaced during lunch. Was completed quickly and satisfactorily in time for me to get back to work.
  • UY
    Umut YENER
    Oct 15, 2025
    5.0
    ​"Dear LensCrafters Team, ​I would like to sincerely thank you for the excellent service and professionalism you demonstrated during my recent eyeglasses purchase process. ​I was particularly impressed by the demeanor, attention, patience, and detailed explanations of [Li & Pamela]. Thanks to their patience and spot-on recommendations for the frames during the selection process, I ended up with a model exactly as I wanted. ​The friendliness and helpfulness of your staff were truly impressive. ​Thank you for caring about my eye health and comfort. I will definitely recommend you to my friends and family. ​Sincerely, [Umut YENER]"

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.