Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
884 reviews
5 stars
801
4 stars
20
3 stars5
2 stars4
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for being friendly, helpful, and professional, creating a positive experience for customers.
Repair Services
Many customers appreciated the free and quick adjustments or repairs made to their glasses, regardless of where they were purchased.
Mixed Experiences
While many reviews highlight excellent service, there are notable complaints about unprofessional behavior from some staff and issues with appointment management.
Product Quality
Some customers expressed dissatisfaction with the quality of glasses purchased, citing issues with prescriptions and durability.
Staff Knowledge
Several reviews commend the staff for their knowledge and ability to assist customers in selecting appropriate frames and lenses.
- DJDonna JavierNov 14, 20255.0I had a great experience today—Alvin was incredibly pleasant and helpful. Because of his excellent service, my visit and the purchase of my new eyeglasses went smoothly from start to finish.
- RMRana MNov 8, 20255.0Anne is amazing always taking the time to help us out and is such a great vibe all around. We always work with her when it comes to getting our glasses and the ONLY reason we keep coming back to LensCrafters.
- YMYousof MahdavianNov 7, 20255.0Very good customer service! Anne was caring, responsible, and patient. Everything went very well thanks to her.
- RRRoman RomanNov 3, 20251.0First of all they said me wrong forecast price to prescription glasses, that made me to do wrong choice, secondly I'm more than month waiting for my order of prescription glasses. What can be worst in service?
- GEGolpira ElmiNov 2, 20251.0I’m furious with LensCrafters at Market Mall. Last year I bought glasses here and paid extra for their “protection plan.” The staff clearly told me I could get a new pair this year for $50 — no mention whatsoever about having to return my old pair. Now that I came back to use the plan, they suddenly say I must return the old glasses. That’s a major condition they completely failed to mention. It feels like a bait-and-switch — misleading customers just to make a sale. This is absolutely unacceptable, unethical and deceptive! I won’t be coming back, and I strongly warn others: get everything in writing before you believe a single word they say.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands like Prada and Dolce & Gabbana.
Which designer eyewear brands can I find at LensCrafters Calgary Market Mall?
You can find designer brands such as Oakley, Ray-Ban, Prada, Burberry, Dolce & Gabbana, Michael Kors, Tory Burch, and more at LensCrafters.
Does LensCrafters accept insurance for eye care services?
Yes, LensCrafters directs bills to most insurance providers including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada, and many more. All prescriptions are welcome.
Can I schedule an eye exam appointment online for LensCrafters?
Yes, you can schedule an eye exam appointment online through the LensCrafters scheduling link provided.
What are the store hours for LensCrafters at Calgary Market Mall?
LensCrafters is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Is LensCrafters accessible for wheelchair users?
Yes, LensCrafters has a wheelchair accessible entrance to accommodate all customers.
Where is LensCrafters located within Calgary?
LensCrafters is located at 3625 Shaganappi Trail NW, E026A, Calgary, AB, inside Calgary Market Mall.
What nearby stores can I visit along with LensCrafters in the Calgary Market Mall area?
Nearby stores include Fido for mobile phones, Jewelry stores like VENA NOVA and Pandora, lingerie shops such as La Senza and La Vie en Rose, and shoe stores including Browns Shoes and Saucony.
Are there any nearby places to get food or coffee when visiting LensCrafters?
Yes, you can visit nearby eateries like Moxie's Grill & Bar, Cinnzeo Bakery Cafe, and Starbucks for food and coffee during your visit to LensCrafters.
How can I reach LensCrafters if I am using mobile services nearby?
LensCrafters is conveniently located near mobile phone stores such as Fido, Tbooth wireless, Mobile Klinik, Freedom Mobile, and chatr Mobile in Calgary Market Mall, which can help with directions or mobile needs while visiting.