Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
1,554 reviews
5 stars
1,451
4 stars
30
3 stars3
2 stars4
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff received high praise for their friendliness, helpfulness, and professionalism, with many customers highlighting specific employees for their exceptional service.
Repair Services
Customers appreciated the quick and free repair services offered, often expressing gratitude for the staff's willingness to assist with adjustments and fixes.
Product Quality Issues
Some customers reported significant issues with product quality and service delays, particularly regarding incorrect lenses and lack of accountability from staff.
Overall Experience
While many customers had positive experiences and expressed a desire to return, there were notable complaints about poor service and miscommunication regarding pricing and promotions.
- KSKay Sol5 days ago5.0I was attended to at Chinook by Alaa. I found her extremely helpful. I was time constrained but she helped with figuring out options that actually worked. Her follow up was super and I can't thank her enough
- MNMelinda NessJan 1, 20265.0This location was very helpful, I brought them a non lenscrafters frame and they were able to help me get them fixed
- NCNancy ConnollyDec 17, 20255.0I can’t say enough positive things about Dr Paul Lathrop. He’s so genuine and interested in his patients both in terms of their health and general well being. What a refreshing experience with Paul and his upbeat staff!
- RHRachel HunterDec 17, 20255.0Ben was super helpful and accommodating when I came into the store earlier this week to have my glasses adjusted, I really appreciate his excellent customer service!!
- NBNicolas BarberDec 6, 20251.0They took advantage of my partners ESL and sold her brand new glasses instead of repairing the glasses. When I approached they changed the talk to their cheap warranty for repairing glasses so we dropped the broken glasses off. When my partner returned they handed a bill for 300 bucks and claimed we couldn’t repair them. Misleading or ignorant sales people at the least, they could of just said we can’t fix these and I would of brought them somewhere else.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters provide?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters?
LensCrafters carries designer brands such as Prada, Burberry, Dolce & Gabbana, Ray-Ban, Oakley, Tiffany & Co., Versace, and more.
Does LensCrafters accept insurance and which ones?
LensCrafters direct bills to most insurance providers including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, and Equitable Life of Canada. All prescriptions are welcome.
What are the opening hours for LensCrafters at Chinook Centre Mall?
LensCrafters is open Monday to Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Where is LensCrafters located in Calgary?
LensCrafters is located at 6455 Macleod Trail SW, Chinook Centre Mall, Calgary, AB T2H 0K8, Canada.
Can I schedule an eye exam appointment online at LensCrafters?
Yes, you can schedule an eye exam online via LensCrafters' appointment link provided on their website.
Does LensCrafters offer in-store pickup for eyewear?
Yes, LensCrafters provides in-store pickup for customers.
What nearby dining options are available around LensCrafters at Chinook Centre Mall?
Nearby dining options include Quiznos, Taco Time Chinook, Thai Express, KFC, Joey Chinook, Manchu Wok, Cinnzeo Bakery Cafe, and Jugo Juice, perfect for grabbing a meal or snack before or after your visit.
Are there other eyewear or optical stores near LensCrafters?
Yes, Pearle Vision is a nearby eyewear and optician store located close to LensCrafters at Chinook Centre Mall.
What nearby amenities can customers visit while at Chinook Centre Mall near LensCrafters?
Customers can visit nearby stores such as Sephora for cosmetics, ECCO Chinook Centre for shoes, Claire's for fashion accessories, and the Lego Store for toys, making it convenient to shop for various needs in one trip.