LensCrafters

4.7
163 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
5235 Northland Drive NW, Calgary, AB
T2L 2J8, Canada

Hours

Reviews

4.7
163 reviews
5 stars
148
4 stars
4
3 stars
0
2 stars
4
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and attentive, with many customers highlighting individual associates for their exceptional service.

Product Selection

Customers appreciate the wide variety of frames and lenses available, noting the quality and modern technology used in the store.

Repair Services

Many reviews commend the quick and efficient repair services offered, often at no charge, which enhances customer satisfaction.

Mixed Experiences

While most feedback is positive, there are some reports of poor treatment from management and issues with the eye exam provider, indicating inconsistency in service.
  • LJ
    Leon Janzen
    Dec 31, 2025
    5.0
    Friendly, helpful, and competent staff, with a good selection of frames. That's everything that I'm looking for in a glasses store.
  • XW
    XIaoyi Wang
    Dec 15, 2025
    5.0
    I’m so grateful for Nina’s help with my new glasses!! She so patient and kind.
  • JW
    J Wellz
    Dec 11, 2025
    5.0
    Very pleased with the modern technology used for the exam and friendly courtesy conveyed by the staff. Dropped in to look around and was getting exam and picking out new prescription glasses within minutes. Love the selection of frames and they use only the best quality lenses. Will be back to get my new prescription year to year moving forward.
  • AI
    Alex Iordanov
    Dec 8, 2025
    5.0
    I had an excellent experience with Maha while choosing my new glasses at LensCrafters. She was patient, attentive, and helped me find the perfect frame and lenses for everyday use. Maha explained all the options clearly, made the process easy, and ensured I was fully satisfied with the result. Great service and very friendly attitude. I highly recommend her!
  • OL
    Oleksandr Lepsha
    Nov 21, 2025
    1.0
    I came to this store today in work clothes, they looked at me like I was worthless and talked to me like I was some kind of trash, they didn’t help me in any way, it was terrible.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.