LensCrafters

4.7
156 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
5235 Northland Drive NW, Calgary, AB
T2L 2J8, Canada

Hours

Reviews

4.7
156 reviews
5 stars
142
4 stars
4
3 stars
0
2 stars
4
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, helpful, and knowledgeable staff, highlighting exceptional service experiences.

Quick Repairs

Many reviews noted the prompt and efficient repair services offered, often without charge, which impressed customers.

Product Selection

The store was commended for its wide selection of frames and lenses, catering to various styles and preferences.

Management Issues

Some customers reported negative experiences with management, particularly regarding handling complaints and customer requests.

COVID Safety

The store maintained a clean and safe environment, adhering to COVID protocols, which reassured customers during their visits.
  • NW
    naglaa wahid
    Nov 15, 2025
    5.0
    Lens craft in Northland village is a perfect place to deal with Employees are so respectful and helpful also so patient
  • JJ
    Juancho
    Oct 26, 2025
    5.0
    Fixed my glasses fast
  • JW
    Jane Wickenheiser
    Oct 24, 2025
    5.0
    Helped me out of a bind and fixed my glasses on the spot and for no charge! Will be back to purchase my next pair here.
  • NR
    Noor Rawash
    Oct 19, 2025
    5.0
    Went in with no idea what I wanted right away, and the ladies did a great job of helping me choose what fits best!!
  • TM
    Taylor M
    Oct 19, 2025
    5.0
    purchased glasses yesterday and both the salesperson and I didn’t realize the colour wasn’t as described and looked different than the photos on lenscrafters so she helped me out so much to rectify the issue so I could have my glasses for my trip with no hold ups or fear that i won’t have them while i’m away for an extended period of time. my only negative takeaway is that the staff that answers the phone should clarify with management before they turn people away with concerns (especially with a less than pleasant attitude) - if there’s something that can be done, the staff should do it and not wait until someone ends up on the managers phone.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.