Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
1,392 reviews
5 stars
1,295
4 stars
31
3 stars5
2 stars4
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Kay and Rabia for their exceptional service.
Product Quality
Customers expressed satisfaction with the quality of glasses and lenses, noting a good selection of frames and customization options.
Mixed Experiences
While many reviews were positive, there were some complaints about delays in receiving glasses and issues with customer service from specific staff members.
Professionalism
Several reviews highlighted the professionalism of the eye doctors and staff, particularly Dr. Greg, who was noted for his thoroughness and care during eye examinations.
- RRRubyJan 3, 20265.0Shout out to Kay and Rabia for exemplary assistance.. they are friendly and helpful. Our experience is very good and the store has a lot of choices for eyeglasses.
- PKpreet khaturiaDec 31, 20255.0Assisted by Stacey who was super nice and helpful. I had an appointment with Dr. Osherov who was patient in answering all my questions even on a busy day. Will recommend this place, a solid 10/10.
- YMYusuf MalikDec 26, 20251.0Terrible experience. My wife had gotten her glasses here and her experience was excellent, she had a thinner lens and blue light coating added on and had her glasses come in within 2 weeks. I ordered the same pair of glasses as her also with blue light coating on November 24th. It’s been nearly a month. No update, no estimate on when they’ll arrive. I had expressed when I purchased them that I’m hoping to have them in around mid December for my final exams and was told they should be there. But here I am nearly a month later, still no glasses, no update. I had gone in to the store in mid December when I was at the mall to see if there was any update. The women working there was very rude and inconsiderate and kept telling me “like we said it can take awhile” but no I wasn’t told that. She then told me it can take longer because I got blue light coating, but why did that apply when my wife had gotten the exact same glasses? Overall an incredibly terrible experience, terrible customer service and inconsiderate of their customers. Regardless of the outcome of this experience, neither myself or my wife will be returning here in the future.
- ABAntonio BaniagaDec 20, 20255.0Dr. Greg Osherov was really upbeat. I liked the energy he gave off during both my wife and I's eye examinations. Kaye held our hands from start to finish after the eye examination process. She gave us her unbiased opinions on the frames we picked. We were given details about the current promotions of LensCrafters along with providing us a set of options for our eyeglasses—customization for the lenses and protection plans for both the frames and lenses. She even went through all the trouble of getting my insurance coverage to work so we'd pay less. That's usually a headache for any company. As long as you understand that eyeglasses and contact lenses can cost a pretty penny, have an established budget, and at least an hour to two hours, then you will have a great experience at LensCrafters.
- CTChris TDec 11, 20255.0I can't give this place enough kudos. ( I happen to be a strong advocate for the AISH disability program recipients. ) If the truth be told - I *was* experiencing high stress over the thought of getting new glasses. The delightful salesperson "Kay" & the entire store / optical medical staff were incredibly helpful & understanding. I am very pleased to have gotten a great value & quality for my overall experience. So.. For those whom are on the AISH program, or are simply looking for a place that will take care of them & their concerns - I wish to seriously recommend it. The staff will treat you with the decency, dignity, respect & compassion that is refreshing & truly humanizing. ( Contrary to Alberta's "Gott mitt uns, Mein Premier" ( Danielle ) Marlaina Smith's anti - disability campaign & legislation... ) But I digress... The experience I had with getting new eye-wear here, it had truly been an extremely pleasant surprise that I am very happy to point out. Thank you again, Kay, & the team / staff. ( I'm apologising for any oversights; as I'm horrible with names. ) Keep up the awesome work; & your boss needs to give you all a raise & good holiday bonus.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions, and a wide range of designer eyewear brands.
Which designer eyewear brands can I find at LensCrafters?
You can find premium brands like Prada, Burberry, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and many more at LensCrafters.
Does LensCrafters accept insurance for eye exams and eyewear?
Yes, LensCrafters direct bills most insurance providers including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, and Equitable Life of Canada. All prescriptions are welcome.
Can I schedule an eye exam online at LensCrafters?
Yes, you can conveniently schedule your eye exam online through LensCrafters' scheduling link on their website.
What are the store hours for LensCrafters at Sunridge Mall?
LensCrafters is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does LensCrafters offer in-store pickup for eyewear orders?
Yes, LensCrafters provides in-store pickup services for your convenience.
How can I find LensCrafters at Sunridge Mall in Calgary?
LensCrafters is located at 2525 36 Street NE, Space 202, inside Sunridge Mall in Calgary, Alberta, T1Y 5T4.
Are there other optometrists or eyewear stores nearby LensCrafters?
Yes, nearby are Calgary Eye Clinics - Sunridge Optometry and Pearle Vision, which can be alternative locations for eye care services and eyewear.
What other shopping options are near LensCrafters at Sunridge Mall?
Near LensCrafters, you can visit stores like DSW Designer Shoe Warehouse, Showcase home goods store, and the jewelry stores Paris Jewellers and Ben Moss Jewellers for a comprehensive shopping experience.
Are there dining options close to LensCrafters where I can eat before or after my appointment?
Yes, you can enjoy dining at nearby places such as Dairy Queen, Sumo Grill Japanese Restaurant, KFC, and The Cheesecake Cafe located close to LensCrafters at Sunridge Mall.