Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
1,361 reviews
5 stars
1,265
4 stars
31
3 stars5
2 stars4
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Kay and Rabia, received high praise for their professionalism, friendliness, and helpfulness throughout the purchasing process.
Product Quality
Customers expressed satisfaction with the quality of lenses and frames, noting durability and a good selection of styles.
Overall Experience
Many reviews highlighted a positive overall experience, with customers feeling well taken care of and appreciated during their visits.
Staff Knowledge
The staff demonstrated extensive knowledge about products and services, providing valuable suggestions and assistance to customers.
Mixed Feedback
While most reviews were positive, there were a few complaints regarding customer service experiences, particularly involving specific staff members.
- CAConnie Beth AlcantaraNov 15, 20255.0We had an outstanding experience at LensCrafters thanks to Ms. Kaye She was friendly, patient, and very knowledgeable. Kaye took her time to explain all our options, helped us choose the perfect frames, and made the whole visit smooth and comfortable. Her professionalism and genuine care for customers truly stood out. Thank you, Kaye, for the excellent service — highly recommended!
- AGAnne GreigNov 14, 20251.0Went a month ago got my eyes checked he asked if I wanted bifocals I said not if I dont need them. Went and order glasses picked them up could see far away couldn't see close up when I asked he said because I didn't want bifocals obviously I needed them but he should know that. I went back in for another eye test had an appointment for 10am first appointment of the day he didn't show up till 10:45am no apologie . Get another prescription order new lenses but still cant read my computer screen properly had to put my old ones back on Will never ever go back to him.
- MWMyriam WiseNov 7, 20255.0Wonderful service!! Her name was Rachel just so personable and really cares about what the customers want! Thank you I will be sure to recommend to my friends!
- DJduston johnsonNov 7, 20255.0Amazing place to get glasses.. my wife wanted to try a different places as they offered a good deal… but what a mistake.. will be going back to LensCrafters forever after that.. and great staff!!!
- DBDee BlahhNov 3, 20255.0I went into LensCrafters at Sunridge and was helped by Sharifa. She was so wonderful and pleasant to chat with. She answered all my questions and was able to get the glassed needed by my coverage. Very pleased with the prices, I happened to come in during a sale and it was great 👍🏽
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions, and a wide range of designer eyewear brands.
Which designer eyewear brands can I find at LensCrafters?
You can find premium brands like Prada, Burberry, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and many more at LensCrafters.
Does LensCrafters accept insurance for eye exams and eyewear?
Yes, LensCrafters direct bills most insurance providers including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, and Equitable Life of Canada. All prescriptions are welcome.
Can I schedule an eye exam online at LensCrafters?
Yes, you can conveniently schedule your eye exam online through LensCrafters' scheduling link on their website.
What are the store hours for LensCrafters at Sunridge Mall?
LensCrafters is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does LensCrafters offer in-store pickup for eyewear orders?
Yes, LensCrafters provides in-store pickup services for your convenience.
How can I find LensCrafters at Sunridge Mall in Calgary?
LensCrafters is located at 2525 36 Street NE, Space 202, inside Sunridge Mall in Calgary, Alberta, T1Y 5T4.
Are there other optometrists or eyewear stores nearby LensCrafters?
Yes, nearby are Calgary Eye Clinics - Sunridge Optometry and Pearle Vision, which can be alternative locations for eye care services and eyewear.
What other shopping options are near LensCrafters at Sunridge Mall?
Near LensCrafters, you can visit stores like DSW Designer Shoe Warehouse, Showcase home goods store, and the jewelry stores Paris Jewellers and Ben Moss Jewellers for a comprehensive shopping experience.
Are there dining options close to LensCrafters where I can eat before or after my appointment?
Yes, you can enjoy dining at nearby places such as Dairy Queen, Sumo Grill Japanese Restaurant, KFC, and The Cheesecake Cafe located close to LensCrafters at Sunridge Mall.