LensCrafters

4.7
582 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
971 64th Avenue NE, Calgary, AB
T2E 7P4, Canada

Hours

Reviews

4.7
582 reviews
5 stars
528
4 stars
16
3 stars
1
2 stars
3
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many highlighting specific employees for their exceptional service.

Product Selection

The store offers a wide variety of stylish frames and options, catering to different tastes and budgets, which customers appreciated.

Efficiency

Many reviews noted the quick and efficient service, with customers receiving their glasses in a timely manner.

Mixed Experiences

While most feedback was positive, some customers reported issues with frame adjustments and service quality, indicating inconsistency in experiences.

Overall Satisfaction

The majority of customers expressed high satisfaction with their experiences, recommending the store for its excellent service and product offerings.
  • AS
    amanpreet sandher
    Nov 4, 2025
    5.0
    I had a really pleasant experience! The staff was super nice and welcoming from start to finish. My eye exam was thorough, and both the doctor’s team and the LensCrafters staff were professional and attentive. They have a great selection of glasses too, lots of stylish options to choose from. Highly recommend!
  • AB
    Amira Barre
    Nov 4, 2025
    5.0
    I recently purchased glasses from this location and the staff was so kind and accommodating. They assisted me in picking the frame and walked me through the process of purchasing them. I highly recommend this location as they are so professional and know what they are talking about!!
  • SR
    Sammy Rahm
    Nov 4, 2025
    5.0
    Beats going into a store inside a mall any day of the week. Amazing staff, good selection and the place is easily accessible, clean and rarely overrun by people. Selection is the same as a store in the mall but the biggest thing is that it’s easy to get to, no issues with parking and no crowds. Went there last week; best part was the staff - no upsell pressure and no pressure to hurry up and pick something. It took me about 45 minutes to find two frames and then another 30 minutes to finalize lenses with the store manager. Great experience all around - will definitely be back in 2 years when I need a new pair.
  • AT
    A Sip of T
    Nov 3, 2025
    5.0
    I've been coming here for over 5 years and Libby is fantastic! She knows my personal taste and recommends great fits. Plus, I got both my reading glasses and sunglasses stolen from a rental vehicle and they helped me work within in my budget for replacement! Amazing place and will keep coming back.
  • BW
    Bryson Waind
    Nov 3, 2025
    1.0
    I have never had prescription glasses before. The place I got my exam was close to home and excellent, but a bit too pricey. This Lenscrafters was close to my work so I thought it would be ok. I was planning to get pretty good frames. (The shop where I got the exam went up from $500 for frames with $700 lenses, so not that much, but still not cheaping out. So I went to this Lenscrafters on my lunch break and the woman was trying to tell me that it was a bad prescription because there was no distance component. She was saying, "Do you want to have to take your glasses off when you're walking around?" I said I've never had glasses before so I want the ones my doctor prescribed. I asked her if she was suggesting that I should get different glasses than my doctor prescribed. She said, "Oh no, I would never do that. I could lose my license." But then she totally stopped helping me. They didn't show me ANY frames. She was supposed to be pricing my lenses but never did. She went on to some other work and completely ignored me. It was so weird.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.