Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective Eyewear
We’re Specsavers Westbrook Mall, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Calgary, AB store or visit us in store to see the range.
Location
Hours
Reviews
4.8
177 reviews
5 stars
162
4 stars
6
3 stars2
2 stars1
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and attentive staff, highlighting their professionalism and willingness to assist.
Product Quality
While many customers appreciated the selection and quality of glasses, there were some complaints regarding issues with prescriptions and product durability.
Communication Issues
Several reviews noted problems with communication, particularly regarding appointment scheduling and service updates, leading to frustration among customers.
Overall Experience
Most customers reported positive experiences, recommending the store for its great service, knowledgeable staff, and good prices.
Staff Recognition
Specific staff members, such as Ramin, Gerald, and Ana, received multiple mentions for their exceptional service and support.
- KMkathy morrisNov 4, 20255.0Excellent service I received by all with my appointment today. Highly recommend!
- FMFiorella munguiaOct 31, 20255.0Good service, I really like that I got my right prescription 😊
- BBBonita-anne BlackwoodOct 8, 20255.0Excellent staff..very friendly service
- SKSokhom KhatOct 2, 20251.0Spent over $700 on a pair of glasses for my child. At that price i figure it must be top quality and durable product for children glasses. Plusthey have a 2 year manufactured defect warranty. My child dropped her glasses while running and one arm fell off. Took it in for repair. I was told a professional with over 20 years experience looked at the glasses and said my child forced the glasses arm to break and therefore the warranty is void.
- BVBabak VosooghzadehSep 22, 20255.0Let me start by saying that this Specsavers location is truly amazing! Their office is very clean, the staff are incredibly helpful and attentive, and Dr. Sharifzadeh is extremely talented, compassionate, and knowledgeable. I also want to appreciate Ramin and Gerald for their exemplary customer service, organization, attention to detail, and interpersonal skills. I highly recommend this location! Thank you for your amazing service.
Frequently Asked Questions About Specsavers Westbrook Mall
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
How much does a comprehensive eye exam cost at Specsavers Westbrook Mall?
A comprehensive eye exam costs $99 and includes an OCT scan at no extra charge. For those 65 and older, the exam may be covered by the provincial health care plan with no out of pocket expense if eligible.
How can I book an eye exam at Specsavers Westbrook Mall?
You can book an eye exam online via their website, call the store directly, or visit in person to schedule your appointment.
What is the return policy for glasses purchased at Specsavers Westbrook Mall?
Glasses can be returned within three months of purchase if you have any concerns, and the staff will help to resolve the issue.
Can I amend or cancel my glasses order at Specsavers Westbrook Mall?
Yes, you can amend or cancel orders placed in-store by visiting the store within three months as part of their no worries, no fuss guarantee.
Does Specsavers Westbrook Mall offer glasses adjustments or repairs?
Yes, you can visit the store if you experience any discomfort or issues with your glasses, and they will attempt to adjust or repair them in-store.
What COVID-19 safety measures are in place at Specsavers Westbrook Mall?
Specsavers Westbrook Mall follows all provincial government advice and has a COVID-safe plan in place. Visitors should follow the latest government guidelines during their visit.
What are the opening hours of Specsavers Westbrook Mall?
The store is open Monday and Tuesday from 10:00 to 19:00, Wednesday to Friday from 10:00 to 21:00, Saturday from 10:00 to 18:00, and Sunday from 11:00 to 17:00.
What brands of eyewear does Specsavers Westbrook Mall carry?
The store carries a wide range of brands including Converse, Hackett, Marvel, Timberland, Tommy Hilfiger, Levi's, Marc Jacobs, and many more.
Are there any nearby places to relax or grab a bite after visiting Specsavers Westbrook Mall?
Yes, you can visit nearby places such as Nice Meat Korean BBQ and Street Food for Asian cuisine, Dragon's Lair Burger for fast food, or Tim Hortons for coffee and snacks.
Which nearby locations can assist with mobile phone services near Specsavers Westbrook Mall?
Nearby you can find WIND Mobile, Great Tel mobile phone store and bar, chatr Mobile, and the Tom Harris TELUS & Koodo Store for your mobile and telecommunications needs.
What nearby beauty and health services are accessible around Specsavers Westbrook Mall?
You can visit Curious Hair Westbrook beauty salon, Westbrook Vision Clinic optometrist, and Westbrook Eye Clinic doctor nearby for additional beauty and health services.