Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective EyewearSpecsavers
We’re Specsavers Westbrook Mall, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Calgary, AB store or visit us in store to see the range.
Location
Hours
Reviews
4.8
185 reviews
5 stars
170
4 stars
6
3 stars2
2 stars1
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff received high praise for being friendly, helpful, and attentive, with many customers highlighting individual employees for their exceptional service.
Product Quality
Customers appreciated the quality of glasses and the variety of frames available, often noting good deals and promotions.
Professionalism
The optometrists and staff were described as knowledgeable and professional, providing thorough examinations and clear explanations.
Communication Issues
Some customers reported poor communication and long wait times during appointments, indicating a need for better scheduling and customer interaction.
Mixed Experiences
While many reviews were positive, there were a few negative experiences related to service quality and product issues, suggesting inconsistency in customer experiences.
- JSJoanna ShermanJan 6, 20265.0Adjusted my Glasses twice from being stepped on!! They fit perfect now once again :)
- BTBill ThomasJan 2, 20265.0Great staff and service. They helped us through all questions well asked and the new glasses came came on time and fitted well thanks.
- JEJ EDec 29, 20255.0Thank you so much, Symphorian and to the whole Specsavers team for your open-to-serve heart! I truly appreciate it.
- LFLesa FreemanDec 4, 20255.0Just want to say how happy I am about my purchases at Specsavers Westbrook Mall, Calgary!! Only wish I’d shopped here sooner!! Excellent service, great pricing, totally convenient!! A pleasure to do business with!!
- ASAnge SawhNov 25, 20255.0I needed a new pair of glasses as I broke my old ones. I had preciously purchased very expenses glasses and while they lasted a long time, I didn’t want to spend a thousand or more on a pair of glasses. Specsavers has great deals and offers. I was able to purchase two pair of glasses for the price of one, and well below $1000. The experience was a very positive, professional one and my glasses were received in a timely manner.
Frequently Asked Questions About Specsavers Westbrook Mall
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
How much does a comprehensive eye exam cost at Specsavers Westbrook Mall?
A comprehensive eye exam costs $99 and includes an OCT scan at no extra charge. For those 65 and older, the exam may be covered by the provincial health care plan with no out of pocket expense if eligible.
How can I book an eye exam at Specsavers Westbrook Mall?
You can book an eye exam online via their website, call the store directly, or visit in person to schedule your appointment.
What is the return policy for glasses purchased at Specsavers Westbrook Mall?
Glasses can be returned within three months of purchase if you have any concerns, and the staff will help to resolve the issue.
Can I amend or cancel my glasses order at Specsavers Westbrook Mall?
Yes, you can amend or cancel orders placed in-store by visiting the store within three months as part of their no worries, no fuss guarantee.
Does Specsavers Westbrook Mall offer glasses adjustments or repairs?
Yes, you can visit the store if you experience any discomfort or issues with your glasses, and they will attempt to adjust or repair them in-store.
What COVID-19 safety measures are in place at Specsavers Westbrook Mall?
Specsavers Westbrook Mall follows all provincial government advice and has a COVID-safe plan in place. Visitors should follow the latest government guidelines during their visit.
What are the opening hours of Specsavers Westbrook Mall?
The store is open Monday and Tuesday from 10:00 to 19:00, Wednesday to Friday from 10:00 to 21:00, Saturday from 10:00 to 18:00, and Sunday from 11:00 to 17:00.
What brands of eyewear does Specsavers Westbrook Mall carry?
The store carries a wide range of brands including Converse, Hackett, Marvel, Timberland, Tommy Hilfiger, Levi's, Marc Jacobs, and many more.
Are there any nearby places to relax or grab a bite after visiting Specsavers Westbrook Mall?
Yes, you can visit nearby places such as Nice Meat Korean BBQ and Street Food for Asian cuisine, Dragon's Lair Burger for fast food, or Tim Hortons for coffee and snacks.
Which nearby locations can assist with mobile phone services near Specsavers Westbrook Mall?
Nearby you can find WIND Mobile, Great Tel mobile phone store and bar, chatr Mobile, and the Tom Harris TELUS & Koodo Store for your mobile and telecommunications needs.
What nearby beauty and health services are accessible around Specsavers Westbrook Mall?
You can visit Curious Hair Westbrook beauty salon, Westbrook Vision Clinic optometrist, and Westbrook Eye Clinic doctor nearby for additional beauty and health services.