Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective EyewearSpecsavers
We’re Specsavers Southcentre Mall, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Calgary, AB store or visit us in store to see the range.
Location
Hours
Reviews
4.9
1,113 reviews
5 stars
1,057
4 stars
38
3 stars1
2 stars3
1 star14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly, helpful, and knowledgeable staff, highlighting exceptional service from individuals like Jason, Laura, and Dr. Ben.
Pricing
Customers frequently mentioned the affordable prices and promotions, particularly the 2-for-1 deals on glasses, making it a popular choice for budget-conscious shoppers.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding appointment management and product quality issues.
Professionalism
Several reviews noted the professionalism and thoroughness of the eye exams, with specific praise for the optometrists and their detailed explanations.
- DSDoug S3 days ago5.0My wife and I have had nothing but 5 star treatment from all the staff and cannot say enough good things about the company. Jessica & Dr. Theo have done a fantastic job of creating a great team. Dr. Ben is also a great optometrist and very thorough. I am currently sitting here after seeing Dr Theo for a serious eye problem and was happy with how thorough he was and how he explained all the details and the follow up. Glad we started going to SpecSavers for eye glasses and eye appointments.
- ASAndrew Sharp4 days ago5.0Marnie really impressed me when I was buying new glasses for my Wife. Her recommendations were spot on and my wife could not be happier with her new frames and lenses. Marnie’s customer service is top notch. We will definitely be back to buy more frames from this branch.
- MDMarvin Dollentas4 days ago5.0Fantastic experience at Specsavers. The Eden our optometrist was thorough, friendly, and made everything easy to understand. Huge thanks to Jessica, one of the owner for her outstanding care and attention. The whole team was welcoming and professional. Highly recommend!
- RRRis R4 days ago5.0Thhis specsavers location is beyond amazing. I had an excellent experience at Specsavers optometrist Eden, from start to finish, the service was professional, welcoming, and efficient. She was extremely thorough, patient, and took the time to explain everything clearly, which really put me at ease. A special thank you to Jessica one of the owners, who were incredibly kind, attentive, and genuinely cared about making sure I was comfortable and satisfied. You can truly feel that this is a well-run practice with a strong focus on customer care. The staff were friendly, knowledgeable, and helpful with choosing the right frames and lenses. I left feeling confident and well looked after. I highly recommend Specsavers to anyone looking for excellent eye care and outstanding service.
- GKGlaizza KhoJan 2, 20265.0Staff were all incredibly friendly and welcoming. Special thanks to the lady at the front for being so kind and attentive. Also the Filipina optometrist who handled my eye exam. Everyone was great! Thank you 😊
Frequently Asked Questions About Specsavers Southcentre Mall
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
How much does a comprehensive eye exam cost at Specsavers Southcentre Mall?
Comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. For customers 65 or over, the eye exam is covered by the provincial health care plan with no out-of-pocket expense for eligible patients.
How can I book an eye exam at Specsavers Southcentre Mall?
You can book an eye exam online by selecting the store and clicking ‘book appointment’ on the website. Alternatively, you can call or visit the store in person to book your appointment.
Can I return or amend my glasses order at Specsavers Southcentre Mall?
Yes, you can amend or return your glasses order within three months of purchase by visiting the store. Specsavers offers a no worries, no fuss guarantee to ensure customer satisfaction.
Does Specsavers Southcentre Mall offer glasses adjustment or repair services?
Yes, if you experience any discomfort or issues with your glasses, you can visit the store to have them adjusted or repaired in-store.
What COVID-19 safety measures are implemented at Specsavers Southcentre Mall?
Specsavers follows all provincial government advice as part of a COVID safe plan. Visitors are requested to follow the latest government guidelines when visiting the store.
What brands of eyewear can I find at Specsavers Southcentre Mall?
Specsavers Southcentre Mall offers a great range of glasses, sunglasses, and contact lenses from brands including Converse, Hackett, Jeff Banks, Marvel, Superdry, Timberland, Tommy Hilfiger, adidas, Levi's, Marc Jacobs, and more.
What are the opening hours of Specsavers Southcentre Mall?
The store is open Monday to Wednesday and Saturday from 10:00 to 20:00, Thursday and Friday from 10:00 to 21:00, and Sunday from 11:00 to 18:00.
What types of products and services are available at Specsavers Southcentre Mall?
The store offers glasses, sunglasses, contact lenses including progressive, bifocal, transition, and polarising lenses. Services include eye tests, adult eye tests, contact lens services, and eye health services.
What nearby places can I visit when I come to Specsavers Southcentre Mall?
Nearby, you can visit Decathlon Southcentre Mall for sports goods, Dana Dow Jewellers for jewelry, Crate and Barrel for home goods, and enjoy a treat at Yogen Früz frozen yoghurt shop or A&W burger restaurant.
Are there other eyewear or optometry services near Specsavers Southcentre Mall?
Yes, nearby options include Angus Kirk eye care clinic and Bailey Nelson eyewear and optician, both located close to Specsavers Southcentre Mall.
Can I combine my visit to Specsavers Southcentre Mall with other shopping or services?
Absolutely! The mall offers stores like Urban Planet for clothing, Mobile Klinik for phone repairs, and dining options like KFC and Cinnzeo Bakery Cafe, making it convenient to shop and eat before or after your eye appointment.