Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective EyewearSpecsavers
We’re Specsavers CrossIron Mills, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Calgary, AB store or visit us in store to see the range.
Location
Hours
Reviews
4.9
436 reviews
5 stars
411
4 stars
11
3 stars3
2 stars0
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews praised the staff for being friendly, knowledgeable, and attentive, with specific mentions of employees like Ryan, Ali, and Roda for their exceptional service.
Product Quality
Customers expressed satisfaction with the selection of frames and lenses, noting good value for money and quality of products.
Experience Consistency
While many had positive experiences, some customers reported issues with pricing transparency and product fit, indicating a need for improved communication and training.
Store Environment
The store was frequently described as organized and welcoming, though some customers noted noise from a nearby play area as a distraction.
- JJJCJan 3, 20265.0Ryan was amazing to work with, I was able to get 4 glasses with his assistance. Very knowledgeable about glasses and advised what was best for my face and ensured everything would fit well. Appreciated his support alot.
- MNMakunya NdambakaDec 28, 20255.0Put the screws back on my glasses for free and also fixed the posture! Thank you Ali.
- JAJubayer AhmedDec 27, 20251.0They charge $119 for eye exam, not $99 as advertised in the website. The pricing should be clear and upfront. It should not be a surprise after you show up for the appointment.
- LALaila AhmadiDec 23, 20255.0Ali!!!!! Was amazing. He made the whole experience seamless and easy. I can't wait for my new glasses to come in.
- WWWIRDec 17, 20251.0I went in to get my nosepads replaced with something softer since the plastic ones were too hard. The guy swapped them with silicone ones, which felt better until I noticed that they kept falling off during the day. I went in to a different location and they told me that I was given the wrong nose pads. It was such a hassle for me to drive around for something so simple. The employees here need to be trained…
Frequently Asked Questions About Specsavers CrossIron Mills
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
What are the hours of operation for Specsavers CrossIron Mills?
We are open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 11:00 AM to 6:00 PM, with varied holiday hours.
How much does a comprehensive eye exam cost at Specsavers CrossIron Mills?
A comprehensive eye exam costs $99 and includes a free OCT scan; if you are 65 or over, the exam may be covered fully by the provincial health care plan for eligible patients.
How can I book an eye exam at Specsavers CrossIron Mills?
You can easily book your eye exam online through our website, call us directly, or visit the store to schedule your appointment.
Can I return or amend my glasses purchase at Specsavers CrossIron Mills?
Yes, you can return or amend your glasses within three months of purchase under our no worries, no fuss guarantee.
Does Specsavers CrossIron Mills provide glasses adjustments or repairs?
Yes, if you have any issues with your glasses, just pop into the store and we'll adjust or repair them for you if possible.
What COVID-19 safety measures are implemented at Specsavers CrossIron Mills?
We follow all provincial government advice and have a COVID safe plan in place; please adhere to the latest government guidelines when visiting.
What brands of eyewear and accessories are available at Specsavers CrossIron Mills?
We carry a wide range of brands including Converse, Timberland, Tommy Hilfiger, Marc Jacobs, Levi's, and many more for glasses and sunglasses.
What other stores are near Specsavers CrossIron Mills where I can shop?
Nearby stores include Shoe Warehouse - The Shoe Company, Ardene, DSW Designer Shoe Warehouse, Winners, and Indigo Crossiron Mills for various clothing, footwear, and bookstore needs.
Are there dining options near Specsavers CrossIron Mills where I can relax after my appointment?
Yes, close by you can visit Tim Hortons for coffee and donuts or The Alley for bubble tea and light refreshments.
How can nearby electronic and mobile stores be useful when visiting Specsavers CrossIron Mills?
Nearby stores like Rogers, Fido, and Bell offer electronics and mobile services, making it convenient to manage your devices alongside your eyewear needs.