Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective Eyewear
We’re Specsavers CrossIron Mills, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Calgary, AB store or visit us in store to see the range.
Location
Hours
Reviews
4.9
423 reviews
5 stars
400
4 stars
10
3 stars3
2 stars0
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff, particularly Ryan and Roda, received high praise for their helpfulness, knowledge, and attentiveness, making the shopping experience enjoyable for many customers.
Professionalism
Customers appreciated the professionalism of the optometrists and staff, noting thorough explanations and care during eye exams and frame selections.
Product Quality
The selection of glasses and lenses was frequently mentioned as stylish, affordable, and of good quality, with many customers satisfied with their purchases.
Atmosphere
The store was described as clean, well-organized, and welcoming, although some customers noted noise from a nearby play area as a distraction.
Data Security Concerns
A significant concern was raised regarding a data breach that compromised personal information, highlighting a need for improved security measures.
- JPJulia Peters5 days ago5.0I visited Specsavers in CrossIron Mills today and was assisted by Ali. The service was excellent! Ali put in a lot of effort and was extremely friendly. I’m from Germany and needed help with a contact lens, and I felt very well taken care of by Ali. I would gladly come back anytime. 😊
- JMJeremie Marion6 days ago5.0First time going here a few months ago and it wasn’t the best experience. Tried my luck the other day and was fortunate enough to meet Arika! She is the best. She helped my son find a proper fitting pair of glasses and made it very enjoyable for him. She’s kind and genuinely cares about what she’s doing, that’s rare these days. Arika for the win!
- MMMaureen McGrathNov 15, 20255.0The whole team who took care of me at Specsavers Cross Iron were amazing, from a complete eye exam from Dr. Ong, who took the time to explain everything to me, to the spectacular Ryan and Alika. Ryan patiently led me through trying on numerous and I mean numerous glasses and never once did he make me feel like I was taking too long to decide, when we would get it down to a couple of pair, Alika would come over and help with final thoughts. This meant sometimes this meant looking at more glasses. I arrived early, was seen before my appointment time and not once did I feel rushed. I really appreciate the wonderful customer service and personal touches from this team.
- MSmeghan sooNov 13, 20255.06/5 stars for Ryan ! He was so helpful and welcoming ! He made me feel so good with my glasses choices ! I would highly recommend this location ! Ryan was even kind enough to pull me up a chair as I have an injured ankle! I will be back next year for a new pair ! Hope he gets the promotion he deserves
- VBVidyia BoodhooNov 10, 20255.0Exceptional value & service at Specsavers I purchased two pairs of prescription glasses (frames + lenses) for under $500. Great frame selection—Jess and the team patiently explained lens options (transitional/photochromic, blue‑light, ultra‑thin) and even demonstrated the differences so I could choose confidently. The staff were polite, knowledgeable, and mindful of my time; they accommodated my children while I tried on frames. Opticians took precise measurements and explained the fit, and the 90‑day return policy was reassuring. Highly recommend—I'll be back!
Frequently Asked Questions About Specsavers CrossIron Mills
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
What are the hours of operation for Specsavers CrossIron Mills?
We are open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 11:00 AM to 6:00 PM, with varied holiday hours.
How much does a comprehensive eye exam cost at Specsavers CrossIron Mills?
A comprehensive eye exam costs $99 and includes a free OCT scan; if you are 65 or over, the exam may be covered fully by the provincial health care plan for eligible patients.
How can I book an eye exam at Specsavers CrossIron Mills?
You can easily book your eye exam online through our website, call us directly, or visit the store to schedule your appointment.
Can I return or amend my glasses purchase at Specsavers CrossIron Mills?
Yes, you can return or amend your glasses within three months of purchase under our no worries, no fuss guarantee.
Does Specsavers CrossIron Mills provide glasses adjustments or repairs?
Yes, if you have any issues with your glasses, just pop into the store and we'll adjust or repair them for you if possible.
What COVID-19 safety measures are implemented at Specsavers CrossIron Mills?
We follow all provincial government advice and have a COVID safe plan in place; please adhere to the latest government guidelines when visiting.
What brands of eyewear and accessories are available at Specsavers CrossIron Mills?
We carry a wide range of brands including Converse, Timberland, Tommy Hilfiger, Marc Jacobs, Levi's, and many more for glasses and sunglasses.
What other stores are near Specsavers CrossIron Mills where I can shop?
Nearby stores include Shoe Warehouse - The Shoe Company, Ardene, DSW Designer Shoe Warehouse, Winners, and Indigo Crossiron Mills for various clothing, footwear, and bookstore needs.
Are there dining options near Specsavers CrossIron Mills where I can relax after my appointment?
Yes, close by you can visit Tim Hortons for coffee and donuts or The Alley for bubble tea and light refreshments.
How can nearby electronic and mobile stores be useful when visiting Specsavers CrossIron Mills?
Nearby stores like Rogers, Fido, and Bell offer electronics and mobile services, making it convenient to manage your devices alongside your eyewear needs.