The Southeast Branch Library is located across from Swope Park and the Kansas City Zoo. It has particularly strong collections in African-American literature, urban fiction, urban Christian fiction, children's folklore, and animals, as well as jazz, blues, and gospel music on compact disc.
The Library was extensively renovated in 2018, which included the establishment of the Goppert Media Center, home of the KC Digital Media Lab.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.