The Traverwood Branch Library is situated on 4.34 acres located in the southwest corner of Traverwood Drive and Huron Parkway in Ann Arbor. The Branch is a one-story building of approximately 16,500 square feet which replaced the Northeast Branch of AADL, located in Plymouth Mall.
The Traverwood Branch is designed to have as little impact on natural landscape features as possible. Sustainable design features include an innovative stormwater management system and the reuse of harvested ash trees from the building site. A rain garden is located on the south side of the building. The design of the Branch takes advantage of natural day lighting.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.