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Business Details
About
Government OfficeNature PreserveMuseumTourist Attractions
Visitor Center at an operating lock for boats. The viewing deck provides a view of massive towboats and barges locking through, as well as the most amazing view of Starved Rock State Park across the river.
Watch Bald eagles fish for food during winter months. Observe Great blue heron and American white pelicans during the spring, summer and fall.
Call for details on which America The Beautiful National Parks passes are available at this site.
Location
Illinois Waterway Visitors Center
950 N 27th Rd (Dee Bennett Road), Ottawa, IL
61350, United States
Hours
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 5:00 PM
Sunday9:00 AM - 5:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.