The Gail Borden Public Main Library is the third largest public library building in Illinois. It serves a very diverse community of about 150,000 residents in its Library District -- the 5th largest Library population in Illinois. In addition to offering a multitude of free programs and resources for the community, you can frequently find a large-scale, museum-quality exhibit being offered. There is always something being offered for all ages.
The Library's mission statement is, "The Library where imagination & transformation flourish, fueled by the power of community.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.