Located on the site of the former Nestle factory in Hayes, Middlesex; L&Q at Hayes Village offers a great home for renters looking for excellent transport links. The development is well positioned for easy access into Central London and Heathrow airport via Hayes and Harlington station which is within walking distance from all of our homes.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.