The former Victorian department store in the heart of Exeter is being brought back to life by Grenadier.
The iconic and revered building survived WWII and local residents will no doubt have fond memories of the family-run business which was the first to introduce a Paternoster lift – an elevator which moves slowly through a continuous loop without stopping.
The development plans to transform this historic building which is an expansive c.30,000 sq. ft into a multi-use development.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.