Many customers reported rude and unhelpful behavior from staff, particularly in the intake and adoption processes.
Cleanliness
The facility received positive feedback for being clean and well-maintained, with no unpleasant odors.
Adoption Process
While some found the adoption process straightforward, others criticized the requirement for prior applications and appointments, which they felt hindered potential adoptions.
Communication Issues
Numerous reviews highlighted poor communication, including difficulty reaching staff by phone and lack of follow-up on reported issues.
Animal Care
Some customers expressed concerns about the care and transparency regarding the animals' health and backgrounds during the adoption process.
NR
Nandi Rogers
5 days ago
1.0
they dont even answer the phone! ive called about 10 times within 1 hour bc i have a 3 week old rescue puppy that has a tapeworm... a lot of government building out here are closed down but dont say so on google maps so if this place isnt answering the phone, are they even open??
BH
Becky Hicks
Dec 20, 2025
5.0
We turned in an abandoned cat. He'd been previously adopted from here. Hubby & I decided that we'd take him if his owner didnt claim him. They checked him out,brought him up-to-date on shots, & today WE BROUGHT HIM HOME! They do only take cash or cards here,no checks.
CC
Cameron
Dec 7, 2025
2.0
lobby lady is very rude and pointed like I was a dog towards the animal intake, but other than that the service was alright
AU
alisha upshaw
Nov 29, 2025
5.0
This place is very clean a very nice environment well feed animals and we'll taking care place yall please go visit this location and ask to speak with Mrs. Laura she's a very sweet lady with a wonderful heart and a great personality all the ppl are wonderful with great customers service whatever you looking for they will you find your match and make sure that the animal is wonderful match for you and ur family before you guys leave with they babies I adopted Lil bit
AS
Amanda Saunders
Oct 20, 2025
5.0
In September 2024, we adopted a pup and named her Marley, who turned out to be incredibly sweet and remarkably intelligent. We found her while scrolling through their website and immediately submitted an application online, then called to make sure we could stop by to meet her. The facility was the cleanest I’ve ever seen at a humane society—there wasn’t even a hint of animal odor. We were led to a room where we could hold her, and we instantly fell in love. Her first birthday was this past July (we even had her exact date of birth). The only downside was that she had two types of parasites, and we paid quite a pretty penny to have them eradicated from her system.
We’d adopt from them again.
Frequently Asked Questions About Montgomery Humane Society
What are the operating hours of Montgomery Humane Society?
Montgomery Humane Society is open every day from 10:00 AM to 5:00 PM.
Where is Montgomery Humane Society located?
It is located at 1150 John Overton Dr, Montgomery, AL 36110, US.
How can I contact Montgomery Humane Society?
You can reach them by phone at +1 334-409-0622.
What types of services does Montgomery Humane Society provide?
Montgomery Humane Society functions as a county government office and animal shelter.
When was Montgomery Humane Society established?
Montgomery Humane Society was established in 1920.
Does Montgomery Humane Society have a social media presence?
Yes, you can find them on Facebook at http://www.facebook.com/montgomeryhumaneadoptablepets/.
Are there any facilities nearby that might interest visitors to Montgomery Humane Society?
Yes, nearby is Montgomery Humane Society itself, as well as businesses like LeafFilter Gutter Protection and Jes HealthServices LLC, offering diverse services in the area.
What recreational spots are near Montgomery Humane Society for visitors to explore?
Visitors might enjoy nearby attractions such as Gunter Annex Gym, Gunter Bowl park, and Alabama Forestry Soccer Fields.
Are there dining options near Montgomery Humane Society?
Yes, nearby dining options include Aviation Inn Dining Facility and Gunter Commissary where visitors can grab meals before or after their visit.
Can I find shopping or services close to Montgomery Humane Society?
Yes, there are several nearby services and stores such as Gunter Shoppette convenience store, Base Exchange Barber, and Interior Exterior Building Supply for various needs.