Many customers praised the facility for being exceptionally clean and well-maintained, with no unpleasant odors.
Customer Service
Feedback on staff interactions was mixed; while some customers reported friendly and helpful service, others experienced rudeness and poor communication.
Adoption Process
The adoption process was noted as simple and efficient by some, but others expressed frustration with the requirement for prior applications and appointments.
Animal Care
Several reviews highlighted concerns about the care and transparency regarding the animals' health and backgrounds, leading to dissatisfaction among adopters.
Response to Neglect Reports
Numerous customers reported poor responsiveness from the shelter regarding animal neglect and stray reports, indicating a lack of effective animal control.
CC
Cameron
Dec 7, 2025
2.0
lobby lady is very rude and pointed like I was a dog towards the animal intake, but other than that the service was alright
AU
alisha upshaw
Nov 29, 2025
5.0
This place is very clean a very nice environment well feed animals and we'll taking care place yall please go visit this location and ask to speak with Mrs. Laura she's a very sweet lady with a wonderful heart and a great personality all the ppl are wonderful with great customers service whatever you looking for they will you find your match and make sure that the animal is wonderful match for you and ur family before you guys leave with they babies I adopted Lil bit
AS
Amanda Saunders
Oct 20, 2025
5.0
In September 2024, we adopted a pup and named her Marley, who turned out to be incredibly sweet and remarkably intelligent. We found her while scrolling through their website and immediately submitted an application online, then called to make sure we could stop by to meet her. The facility was the cleanest I’ve ever seen at a humane society—there wasn’t even a hint of animal odor. We were led to a room where we could hold her, and we instantly fell in love. Her first birthday was this past July (we even had her exact date of birth). The only downside was that she had two types of parasites, and we paid quite a pretty penny to have them eradicated from her system.
We’d adopt from them again.
CK
C Kenton
Oct 12, 2025
5.0
Great place to find your new furry family member. I love that they offer a "foster field trip" program where you can take a pet home for a few days before fully committing. And we've fostered a few dogs with their Adoption Ambassador program and adopted one. This is the best and most affordable way to get a new pet that comes vaccinated, fixed, and chipped. All they need is a family.
TP
Taylor Parsons
Oct 8, 2025
1.0
Terrible service and staff. Called multiple and many times to reach the animal control dispatch to report a case of neglect, to no avail. They want people to adopt but don't want to do the rescue part. I will be in touch with the BBB as well as the sheriff's department since no one at the shelter seems to care.
Frequently Asked Questions About Montgomery Humane Society
What are the operating hours of Montgomery Humane Society?
Montgomery Humane Society is open every day from 10:00 AM to 5:00 PM.
Where is Montgomery Humane Society located?
It is located at 1150 John Overton Dr, Montgomery, AL 36110, US.
How can I contact Montgomery Humane Society?
You can reach them by phone at +1 334-409-0622.
What types of services does Montgomery Humane Society provide?
Montgomery Humane Society functions as a county government office and animal shelter.
When was Montgomery Humane Society established?
Montgomery Humane Society was established in 1920.
Does Montgomery Humane Society have a social media presence?
Yes, you can find them on Facebook at http://www.facebook.com/montgomeryhumaneadoptablepets/.
Are there any facilities nearby that might interest visitors to Montgomery Humane Society?
Yes, nearby is Montgomery Humane Society itself, as well as businesses like LeafFilter Gutter Protection and Jes HealthServices LLC, offering diverse services in the area.
What recreational spots are near Montgomery Humane Society for visitors to explore?
Visitors might enjoy nearby attractions such as Gunter Annex Gym, Gunter Bowl park, and Alabama Forestry Soccer Fields.
Are there dining options near Montgomery Humane Society?
Yes, nearby dining options include Aviation Inn Dining Facility and Gunter Commissary where visitors can grab meals before or after their visit.
Can I find shopping or services close to Montgomery Humane Society?
Yes, there are several nearby services and stores such as Gunter Shoppette convenience store, Base Exchange Barber, and Interior Exterior Building Supply for various needs.