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Montgomery Humane Society

4.2
(668 reviews)

Business Details

1150 John Overton Dr, Montgomery, AL
36110, United States
(334) 409-0622

About

County Government OfficeAnimal Shelter

Location

Montgomery Humane Society
1150 John Overton Dr, Montgomery, AL
36110, United States

Hours

Reviews

4.2
668 reviews
5 stars
444
4 stars
89
3 stars
32
2 stars
27
1 star
76

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Many customers reported rude and unhelpful behavior from staff, particularly in the intake and phone communication.

Adoption Process

While some found the adoption process straightforward, others expressed frustration over the requirement for prior applications and appointments, which they felt hindered adoptions.

Animal Health Issues

Several reviews highlighted concerns about adopted animals having health issues, such as parasites, and dissatisfaction with the shelter's response to these problems.

Facility Cleanliness

The shelter received positive feedback for its cleanliness and well-maintained environment, with many noting the absence of unpleasant odors.

Communication Problems

Numerous customers experienced difficulties in reaching the shelter via phone, with many complaints about unreturned calls and poor communication regarding animal control.
  • AW
    Aimée wester
    Feb 20, 2026
    1.0
    I adopted a puppy from there about 3 weeks ago and paid $175 for him, we love our new family member and are so happy with him. However we noticed about a week or so into having him that he had worms. When I called to confirm if they had done a dewormer on him they said yes but if he was still showing signs that it was my responsibility to take him to my vet and treat him out of pocket and was honestly very rude about it. Very displeased that I was able to adopt a sick dog, if there were signs he had the parasites then they should have done testing and made sure he was healthy before adopting him out. I personally don’t think it’s right or ethical to adopt out sick animals especially without notify us at the very least.
  • TS
    Teggy S
    Feb 15, 2026
    5.0
    They were on top of their jobs. Very outstanding
  • NA
    Nneka Anelu
    Jan 27, 2026
    2.0
    Pets are the friendliest people there but fun community service.
  • NR
    Nandi Rogers
    Jan 10, 2026
    1.0
    they dont even answer the phone! ive called about 10 times within 1 hour bc i have a 3 week old rescue puppy that has a tapeworm... a lot of government building out here are closed down but dont say so on google maps so if this place isnt answering the phone, are they even open??
  • BH
    Becky Hicks
    Dec 20, 2025
    5.0
    We turned in an abandoned cat. He'd been previously adopted from here. Hubby & I decided that we'd take him if his owner didnt claim him. They checked him out,brought him up-to-date on shots, & today WE BROUGHT HIM HOME! They do only take cash or cards here,no checks.

Frequently Asked Questions About Montgomery Humane Society

What are the operating hours of Montgomery Humane Society?

Montgomery Humane Society is open every day from 10:00 AM to 5:00 PM.

Where is Montgomery Humane Society located?

It is located at 1150 John Overton Dr, Montgomery, AL 36110, US.

Brand Certified Facts from Montgomery Humane Society

Montgomery Humane Society partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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