McDonald's

3.5
770 reviews
Take-out Drive-Thru

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
4227 - 4th Avenue, Whitehorse, YT
Y1A 1K2, Canada

Hours

Reviews

3.5
770 reviews
5 stars
255
4 stars
189
3 stars
150
2 stars
61
1 star
115

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and efficient staff, while others report rude interactions and slow service.

Food Quality

Food quality is inconsistent; while many customers enjoyed their meals, there are reports of cold or improperly prepared items.

Cleanliness

Cleanliness is a recurring issue, with several customers noting dirty dining areas and bathrooms, although some found the store clean.

Order Accuracy

Order accuracy is a significant concern, with multiple customers reporting incorrect or incomplete orders.

Management Issues

There are complaints regarding management's handling of customer service issues, with some customers feeling dismissed or poorly treated.
  • CC
    Christine
    Nov 17, 2025
    1.0
    horrible people
  • GL
    Gabriel Loiola
    Nov 13, 2025
    5.0
    Fast and friendly.
  • RS
    Reuben P Solomon
    Oct 28, 2025
    5.0
    Very good dining area
  • VG
    VAIBHAV GUJRAL
    Oct 13, 2025
    1.0
    When will this branch learn how to stirr up the coffee.
  • BH
    Becki Vander hoek
    Oct 4, 2025
    1.0
    The male manager is absolutely awesome and keeps the place running. Always a good experience with him there. Today he was off and could you ever tell! We placed our order and stood and waited for ten minutes as our burgers sat on a tray getting cold. I point this out to be told two things, “we are waiting on the breakfast sandwich” and “we will make new burgers”. Both were lies. The burgers were then moved out of our eyesight and put back once they were ready awhile later. Cold as can be. And after being told these things and waiting five more minutes, we then hear them being told to make the breakfast sandwich. Being busy is understandable. Accidentally messing up your order is understandable. No one is perfect. But to DELIBERATELY lie to your customers is where the line needs to be drawn. Worst McDonald’s experience EVER! And that’s saying a lot!

Frequently Asked Questions About McDonald's

What are McDonald's Whitehorse location's opening hours?

McDonald's Whitehorse is open 24 hours a day, 7 days a week.

Does McDonald's Whitehorse offer delivery service?

McDonald's Whitehorse offers delivery 24/7, but delivery is not offered as a pickup and delivery service here.