Customer experiences with service quality are mixed, with some praising friendly and efficient staff, while others report rude interactions and slow service.
Food Quality
Food quality is inconsistent; while many customers enjoyed their meals, there are reports of cold or improperly prepared items.
Cleanliness
Cleanliness is a recurring issue, with several customers noting dirty dining areas and bathrooms, although some found the store clean.
Order Accuracy
Order accuracy is a significant concern, with multiple customers reporting incorrect or incomplete orders.
Management Issues
There are complaints regarding management's handling of customer service issues, with some customers feeling dismissed or poorly treated.
CC
Christine
Nov 17, 2025
1.0
horrible people
GL
Gabriel Loiola
Nov 13, 2025
5.0
Fast and friendly.
RS
Reuben P Solomon
Oct 28, 2025
5.0
Very good dining area
VG
VAIBHAV GUJRAL
Oct 13, 2025
1.0
When will this branch learn how to stirr up the coffee.
BH
Becki Vander hoek
Oct 4, 2025
1.0
The male manager is absolutely awesome and keeps the place running. Always a good experience with him there.
Today he was off and could you ever tell! We placed our order and stood and waited for ten minutes as our burgers sat on a tray getting cold. I point this out to be told two things, “we are waiting on the breakfast sandwich” and “we will make new burgers”. Both were lies.
The burgers were then moved out of our eyesight and put back once they were ready awhile later. Cold as can be.
And after being told these things and waiting five more minutes, we then hear them being told to make the breakfast sandwich.
Being busy is understandable. Accidentally messing up your order is understandable. No one is perfect.
But to DELIBERATELY lie to your customers is where the line needs to be drawn.
Worst McDonald’s experience EVER! And that’s saying a lot!
What are McDonald's Whitehorse location's opening hours?
McDonald's Whitehorse is open 24 hours a day, 7 days a week.
Does McDonald's Whitehorse offer delivery service?
McDonald's Whitehorse offers delivery 24/7, but delivery is not offered as a pickup and delivery service here.
Is there a drive-through available at McDonald's Whitehorse, and what are its hours?
Yes, McDonald's Whitehorse has a drive-through open 24 hours a day, every day of the week.
What meals does McDonald's Whitehorse serve?
McDonald's Whitehorse serves breakfast, lunch, and dinner.
What forms of payment does McDonald's Whitehorse accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does McDonald's Whitehorse have options for dine-in, takeout, and drive-through?
Yes, McDonald's Whitehorse welcomes dine-in, has takeout, and a drive-through service.
What is the dress code for customers at McDonald's Whitehorse?
The attire at McDonald's Whitehorse is casual.
Where is McDonald's Whitehorse located?
McDonald's Whitehorse is located at 4227 - 4th Avenue, Whitehorse, YT, Y1A 1K2, Canada.
Are there any nearby restaurants or bars customers might visit before or after McDonald's?
Yes, nearby places include Big Bear Eatery and Taphouse, Boiler Room Bar, Ricky's All Day Grill and RG's Lounge, and Legends Smokehouse & Grill where customers can enjoy various dining and drinking experiences.
Which nearby convenience or grocery stores can customers visit near McDonald's Whitehorse?
Customers can visit Tags Food and Gas, a gas station, grocery store, and convenience store near McDonald's Whitehorse for additional shopping needs.
What nearby hotels can visitors stay at when coming to McDonald's Whitehorse?
Nearby hotels include Days Inn, Yukon Inn, and Westmark Klondike Inn, providing lodging options for visitors to McDonald's Whitehorse.