Arby's

4.1
791 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
128 West Valley Rd, Torrington, WY
82240, United States

Hours

Reviews

4.1
791 reviews
5 stars
379
4 stars
245
3 stars
96
2 stars
31
1 star
40

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food quality, highlighting delicious sandwiches and fresh ingredients.

Service Issues

Several reviews noted inconsistent service, including missing items, rude staff, and slow service during busy times.

Cleanliness

The restaurant was frequently described as clean, although some reviews mentioned issues with cleanliness during busy hours.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived value for money.

Customer Service

While many reviews highlighted friendly staff, there were notable complaints about poor customer interactions and service errors.
  • EA
    Emerson Adamowski
    Dec 27, 2025
    1.0
    Terrible customer service. I walked in, said hello to no response, and asked the person taking my order what the most popular item was. They were very rude and looked at me like I was stupid. I said, “Sorry, I’ve never been here before,” and they replied, “Yeah, makes sense.” That already rubbed me the wrong way, but then I heard someone in the back make a rude comment to a customer at the drive-through. That’s when it was clear the staff here just isn’t very professional. Overall, the customer service was terrible, and the food wasn’t great either. Would not recommend this to anyone.
  • JO
    JoElla olson
    Dec 18, 2025
    5.0
    Super good and kind people they keep well up on their cleaning
  • RR
    Ronald Rogers
    Nov 22, 2025
    1.0
    They advertise a free beef and cheese deal if you sign up online. Have a sign up stating so... asked manager which said we don't honor online advertising and would honor the sale....then ignored me? That's rude and false advertising!!!!!
  • GJ
    Grape Jelly
    Nov 10, 2025
    5.0
    The food was good, and the lady who took our order (Amathyst) was really nice and helpful
  • TB
    tom black
    Oct 31, 2025
    5.0
    Their hamburgers are delicious much better than Sonic.