Customers generally praised the taste and freshness of the sandwiches, although some reported issues with stale bread and poorly made sandwiches.
Service Speed
Many reviews highlighted inconsistent service speed, with some customers experiencing long wait times despite the brand's promise of 'freaky fast' service.
Customer Service
While some staff were noted as friendly and helpful, there were numerous complaints about rude service and order inaccuracies.
Cleanliness
The cleanliness of the restaurant was mentioned positively by some, but others reported unsanitary conditions, particularly in the restrooms.
ST
Spencer Trim
Nov 25, 2025
5.0
First time here. Showed up at lunch time and they had all 3 of our sandwiches out in minutes and they were all great!
LW
Lainie Woodyard
Nov 19, 2025
5.0
Tastey
BC
Brenda Cross
Aug 17, 2025
5.0
Love their new toasted subs!!!
JS
Jade Stanley
Aug 6, 2025
3.0
Jimmy Johns sandwiches are always tasty, but don't expect this crew to go above and beyond. Requests for name labels go unnoticed, sandwiches never cut in half, and they'll wake up your sleeping house when they knock for a 'leave on doorstep' delivery. Food is excellent - service is not.
Edited to add: Removed two stars - sandwiches turned out to not even be right. As usual.