McDonald's

3.4
996 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1607 Elk St, Rock Springs, WY
82901, United States

Hours

Reviews

3.4
996 reviews
5 stars
307
4 stars
238
3 stars
198
2 stars
89
1 star
164

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers praised freshness while others reported old or poorly prepared food.

Service Speed

Many customers experienced long wait times, with some noting a lack of urgency from staff.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions.

Customer Service

Customer service was inconsistent; some praised friendly staff while others reported rudeness and poor handling of orders.
  • GG
    Guy
    Dec 21, 2025
    1.0
    Ancient fries, only got 1 burger when I ordered 2, and gave me Coke when I asked for Diet Dr Pepper
  • CH
    Cristen Eric Hankins
    Dec 7, 2025
    2.0
    So here is the deal... I've been stopping here for over a year. Food is clean, good and fresh. Crew is pleasant. My orders are generally over 15 dollars. Typically 25. And they would throw in a couple of BBQ sauces. Nice perk. Not the last time though. So. They lost my business. But that is because Im cheap and figure charging 30 cents for a 5 cent condiment is greedy... as a capitalist I am all for profit. So good job to the manager for loosing 25 bucks 3 times a week to make an extra buck 80. But... good food and service. Just don't expect the appreciation for larger orders.
  • NW
    Nay Way
    Dec 6, 2025
    1.0
    Waited for 45 mins for a 10 piece nugget and large fry, wont be returning. Ps the reason we go to mcdonalds is because its supposed to be fast food. Where is the sense of urgency.
  • FR
    Freedom Russell
    Dec 6, 2025
    5.0
    Good food good people great prices
  • MM
    Mason McCosham
    Nov 12, 2025
    5.0
    I have stopped here twice on cross country road trips over the past 3 weeks and this is the freshest food I think I have ever had from McDonald’s in my 30+ years of life. If you’re driving through Rock springs and need a quick bite give them a try!

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 1607 Elk St, Rock Springs?

McDonald's is open daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when it closes at 10:00 PM.

What are the drive-thru operating hours at this McDonald's location?

The drive-thru is open daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when it stays open until midnight.