McDonald's

3.4
989 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1607 Elk St, Rock Springs, WY
82901, United States

Hours

Reviews

3.4
989 reviews
5 stars
306
4 stars
237
3 stars
197
2 stars
88
1 star
161

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers found it fresh and hot, while others reported old or poorly prepared food.

Service Speed

Service speed is inconsistent, with many customers experiencing long wait times, especially in the drive-thru.

Cleanliness

Several reviews noted cleanliness issues, including dirty dining areas and bathrooms.

Staff Attitude

Staff friendliness varies; some customers praised the staff, while others reported rude or unhelpful behavior.

Order Accuracy

Frequent complaints about incorrect orders and lack of attention to detail in fulfilling requests.
  • MM
    Mason McCosham
    Nov 12, 2025
    5.0
    I have stopped here twice on cross country road trips over the past 3 weeks and this is the freshest food I think I have ever had from McDonald’s in my 30+ years of life. If you’re driving through Rock springs and need a quick bite give them a try!
  • JH
    Jon Hemphill
    Nov 2, 2025
    4.0
    I personally think this is better food than the one on sunset. Just my opinion. I’ve had to double check for food, but I’d say about 90% of the time they get it right first time.
  • TR
    Town Rat
    Oct 2, 2025
    3.0
    Food quality is to the standard you'd find at many McDonald's. However, Wait times are extremely below standards found at other locations. Which could be due to location nearest to truck stop. Make use of drive-thru for lowest wait time. Staff usually can't be found at the counter. Although they are very friendly and apologetic for wait times. Lack of training is apparent in area's of time management, and observational skills. All in all potential for establishment to be above average if more training is provided for staff.
  • RM
    Ray M
    Oct 2, 2025
    5.0
    I don't usually eat McDonald's because the food Is put togeather sloppy and not fresh. This is the b3st McDonald's I've eater in a lot of years. Food is fresh and hot. I've been back a few times now.
  • ER
    Extreme road
    Sep 25, 2025
    1.0
    Саме найгірший McDonalds в якому приходилося бувати… місце не є доглянуте, персонал- не орієнтуєця в тому що він має робити, якась суєта, затримка із замовленнями, приходиться на нього довго очікувати, робочі на кухні не використовують рукавички при приготуванні їжі, їхній зовнішній вигляд бажає кращого, а саме що гірше, це їжа приготовлена цим персоналом, вона приготовлена не якісно, мʼясо не до смажене, якщо його можна назвати мʼясом, на вигляд так ніби туди кинули все що було під рукою, запах огидний, вся приготована вами їжа пішла в сміття…. Дякую McDonalds за вошу «турботу» про клієнтів та «якісну» їжу…. Дивно, за чим слідкує County, City Health Department… Огидне місце….

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 1607 Elk St, Rock Springs?

McDonald's is open daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when it closes at 10:00 PM.

What are the drive-thru operating hours at this McDonald's location?

The drive-thru is open daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when it stays open until midnight.