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McDonald's

3.4
(1001 reviews)

Business Details

1607 Elk St, Rock Springs, WY
82901, United States
(307) 362-8883
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1607 Elk St, Rock Springs, WY
82901, United States

Hours

Reviews

3.4
1,001 reviews
5 stars
311
4 stars
238
3 stars
199
2 stars
89
1 star
164

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some praised freshness while others reported cold or poorly prepared items.

Service Speed

Customers frequently complained about long wait times and slow service, particularly during busy hours.

Cleanliness

Multiple reviews highlighted issues with cleanliness in both dining and restroom areas.

Staff Attitude

Customer experiences with staff varied, with some praising friendliness while others reported rudeness and poor service.
  • SJ
    Steven Johnson
    Feb 25, 2026
    5.0
    very good
  • AT
    Alison Thompson
    Jan 30, 2026
    5.0
    Definitely try the strawberry cream pies. Wow. Yum
  • SM
    Stanisław Matusewycz
    Jan 24, 2026
    1.0
    1 star — and even that feels generous. I honestly don’t understand how this McDonald’s is still operating, let alone has decent ratings. The reviews here feel more like fiction than real customer experiences. I ordered a McFlurry — literally one of the simplest items on the menu. And somehow, even that was a failure. The texture was strange, the taste was off, and the most alarming part: it barely melted at all. On top of that, it was extremely greasy, with a mouthfeel like someone mixed butter into it. A McFlurry should melt — this one behaved like plastic. Cleanliness was just as bad. The restrooms were dirty and smelled awful. The dining area wasn’t any better — unclean, unpleasant, and clearly neglected. This place sets a new low for fast food. If you care about basic hygiene or food quality, do yourself a favor and go anywhere else.
  • GG
    Guy
    Dec 21, 2025
    1.0
    Ancient fries, only got 1 burger when I ordered 2, and gave me Coke when I asked for Diet Dr Pepper
  • CH
    Cristen Eric Hankins
    Dec 7, 2025
    2.0
    So here is the deal... I've been stopping here for over a year. Food is clean, good and fresh. Crew is pleasant. My orders are generally over 15 dollars. Typically 25. And they would throw in a couple of BBQ sauces. Nice perk. Not the last time though. So. They lost my business. But that is because Im cheap and figure charging 30 cents for a 5 cent condiment is greedy... as a capitalist I am all for profit. So good job to the manager for loosing 25 bucks 3 times a week to make an extra buck 80. But... good food and service. Just don't expect the appreciation for larger orders.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 1607 Elk St, Rock Springs?

McDonald's is open daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when it closes at 10:00 PM.

What are the drive-thru operating hours at this McDonald's location?

The drive-thru is open daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when it stays open until midnight.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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