Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service and issues with order accuracy, including wrong items and missing sauces.
Cleanliness
Mixed feedback on cleanliness; some praised the cleanliness while others noted dirty tables and unsanitary conditions.
Food Quality
Many customers expressed disappointment with food quality, citing smaller portions, cold items, and inconsistent preparation.
Staff Attitude
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor customer interaction.
Value for Money
Several reviews mentioned rising prices without corresponding improvements in food quality, leading to perceptions of poor value.
HE
Hope Erin
1 day ago
5.0
Ride Greyhound bus n stopped here n man they was the fastest one id stopped at. Had my food in like 5 min n they was pretty slammed.
DF
Daniel Flores
6 days ago
1.0
This place gives the food looking all messy they def need to step it up
JS
James' Stone
Nov 16, 2025
1.0
I sat there waiting for my food which was a McDouble value meal and a quarter pounder with cheese it took 10 minutes I did my order inside. The food was ice cold and there are literally 3 people here and 1 car in the drive through.... After receiving my food in a bag even though I told him I was eating here they had forgotten to give you my nuggets. Just the worst service I've ever had in McDonald's I eat here every single day this is just the worst I hate cold food
JM
JW M
Nov 15, 2025
1.0
Ordered breakfast through the app at 10:20 am. The order went through and my card was charged. Drove over , 5 minute drive, arrived with 6 cars in the drive thru. Waited on all the cars to order. At 10:32 I gave them my order number but was told it's now past 10:30 so they cancelled my order and I have to wait for a refund. I said I was there before 10:30 but had to wait on all the cars. There were still 4 cars ahead of me waiting in line for there food at the windows at this point.
She said you can come inside and talk to a manager if you want, but she couldn't honor the order and canceled it. I just left. Terrible service and lousy way to treat a customer in my opinion. Won't be doing that again.
VM
valery moya
Nov 8, 2025
1.0
Mal servicio, se demoraron mucho y todo mi pedido estaba incorrecto, ademas de que no me entregaron las hamburguesas con mi orden, tuve que ir a buscarlas y el tamaño de papas fritas no era el correcto.
What are the regular dining hours for this McDonald's location in Rock Springs, WY?
This McDonald's in Rock Springs, WY is open for dining from 5:00 AM to 11:00 PM Monday through Thursday, Sunday, and from 5:00 AM to 10:00 PM on Friday and Saturday.
Does this McDonald's offer drive-thru service, and what are its hours?
Yes, the McDonald's has a drive-thru open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday; till midnight on Friday and Saturday.
Is delivery available from this McDonald's and what are the delivery hours?
Delivery service is available daily from 5:00 AM to 10:00 PM at this McDonald's location.
What payment options does this McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there any mobile apps available for ordering from this McDonald's?
Yes, you can order using the McDonald's App available on both Apple App Store and Google Play Store.
What additional services does this McDonald's offer?
This McDonald's offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located in Rock Springs, WY?
It is located at 1687 Sunset Dr, Rock Springs, WY 82901, USA.
Are there any nearby hotels where visitors can stay when visiting this McDonald's?
Yes, nearby hotels include Quality Inn and Holiday Inn Rock Springs, offering convenient accommodation options for visitors.
What nearby public transportation options can help me get to this McDonald's?
The Greyhound Bus Stop - Parking Lot is nearby, providing bus service that can help you reach this McDonald's location.
What other dining options are available near this McDonald's in Rock Springs?
Nearby restaurants include JoGee's Juice Bar for smoothies and vegetarian options, Wonderful House Restaurant and Siam King Thai for Asian cuisine, and Old Chicago Pizza + Taproom for pizza and pub fare.