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McDonald's

3.6
(1753 reviews)

Business Details

1687 Sunset Dr, Rock Springs, WY
82901, United States
(307) 382-3080
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1687 Sunset Dr, Rock Springs, WY
82901, United States

Hours

Reviews

3.6
1,753 reviews
5 stars
635
4 stars
405
3 stars
346
2 stars
140
1 star
227

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items.

Cleanliness

Some customers noted cleanliness issues, particularly in the dining area and bathrooms.

Positive Experiences

A few customers praised the friendly service and quick service during busy times.
  • JB
    Jace Blaylock
    Feb 24, 2026
    1.0
    Terrible service, worker wasn’t at the window, I was stuck there for 20 minutes
  • CW
    Christopher Wood
    Feb 13, 2026
    1.0
    Ordered a quarter pounder with no pickles, mayo and 3 slices of tomatoes. Didn't get the tomatoes. If you can't read the ticket, you don't deserve a job. Special orders are suggests, not priorities. I wouldn't patronize this restaurant.
  • ST
    Sierra Tolar
    Jan 29, 2026
    1.0
    my tea was decafed not sweet the tea was also warm as all get out no straws no napkins my husbands burger was dry as hell along with somehow greasy and my burger was too greasy to eat and it's not good for me to consume a lot of grease because I don't have my gulbladder and it makes me nauseous. And the bun to my burger was also tough like it sat outside for 2 days.
  • BB
    Brandon
    Jan 27, 2026
    1.0
    Wash your hands after touching your mouth, nose, and inner ear bare handed. Wash your hands after reaching into a trash bag bare handed to put something in. Not dropping it in but your hands touching the inner bag. Wash your hands before handling people's food. The employee (shift lead/Crew trainer) denied what I watched and his alleged manager (never saw a tag) didn't so much as say wash your hands. Patronized and wanted to know how to make this better for me..... Watch them with your order.
  • KK
    Krys
    Jan 16, 2026
    5.0
    I was making my way back from across the country and we stopped. I am happy for the apps and being able to get stuff for a discount because of my past purchases. It nice. It was a calm environment. Plenty of seating. Fun place for the kiddos.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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