Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.8
431 reviews
5 stars
166
4 stars
124
3 stars
63
2 stars
26
1 star
52
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported poor service, including rudeness from staff, long wait times, and incorrect orders.
Food Quality
Feedback on food quality was mixed; while some enjoyed the burgers and ice cream, others complained about overcooked items and incorrect orders.
Cleanliness
Several reviews praised the cleanliness of the location, although some noted issues with food presentation.
Pricing Concerns
Customers expressed dissatisfaction with high prices relative to food quality and portion sizes.
Positive Experiences
Despite the negatives, some customers highlighted excellent service and enjoyable food experiences.
NS
Nathanael Swenson
Jan 18, 2026
1.0
I have been to this location several times and unfortunately every experience has been similar. I’ve tried to give it a fair chance, but I was disappointed again during my most recent visit. They were unwilling to make even basic adjustments to their sandwiches and refused to provide mayonnaise, saying they had no way to ring it up. This was surprising, as the Dairy Queen in Casper had no issue providing mayo packets, and I have not experienced this problem at other locations.
My father in law tried to add and subtract items for both the ice cream and sandwiches and was politely but firmly told no. He previously managed a fast food restaurant himself and found this unusual, especially since the same adjustments can easily be made through the app.
I understand employees are often following store policy, and I want to be fair, but the consistent lack of flexibility has been frustrating. I have spoken with others in Lander and Riverton who have chosen not to return for similar reasons.
We ended up leaving without ordering. I hope management will consider improving flexibility and customer service, as this is not an issue we experience at other Dairy Queen locations or any other fast food restauraunts.
GC
Goldi Clark
Nov 30, 2025
5.0
If I could give them 10 stars I would. By far the best burger place in Riverton. The food is amazing and they’re so respectful. I’ve tried most of the fast food places in town and this one by far is my favorite. Just an amazing place.
LD
Laary Dickman
Oct 11, 2025
1.0
Asked for a reeses blizzard ended up with chocolate chip menagerie. And the kicker - they have the gall to ask for a tip.
RH
R Hunt
Sep 21, 2025
5.0
Excellent. Hot food. Great service. Clean. Now that McDonalds has turned into a microwave vending machine, I have discovered an entire new group of restaurants. Where the food is how and good.
CS
Cheyenne Seavey
Sep 7, 2025
2.0
There was once they forgot to put chicken tenders in my chicken strip basket and I just went through again to give them another chance and didn’t receive the blizzard we ordered
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of food and treats does Dairy Queen Grill & Chill in Riverton offer?
Dairy Queen Grill & Chill offers classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes from DQCakes.com.
What are the opening hours of Dairy Queen Grill & Chill in Riverton?
The Dairy Queen Grill & Chill in Riverton is open every day of the week from 10:00 AM to 8:00 PM.
Does Dairy Queen Grill & Chill provide any family-friendly amenities?
Yes, it offers booster seats, high chairs, outdoor seating, restrooms, wheelchair accessibility, free WiFi, and is family-friendly and good for kids.
Can I place an order online or through a mobile app for Dairy Queen Grill & Chill?
Yes, you can order online via their official site and download their app for exclusive deals and mobile ordering with rewards.
Is there a drive-thru option available at Dairy Queen Grill & Chill in Riverton?
Yes, this location features a drive-thru service for convenient ordering and pickup.
Where is Dairy Queen Grill & Chill located in Riverton?
It is located at 819 N Federal Blvd, Riverton, WY 82501-2961, USA.
Are there other fast food or ice cream spots nearby Dairy Queen Grill & Chill?
Yes, nearby you can find another Dairy Queen, McDonald's, KFC, and Chopstix Asian Bistro for additional dining options.
What nearby grocery stores or supermarkets can I visit before or after dining at Dairy Queen Grill & Chill?
Miller Bulk Foods, a grocery store, supermarket, and bakery, is located nearby for your shopping needs.
Are there nearby attractions or services that customers can visit around Dairy Queen Grill & Chill?
Customers can access services like Sinclair gas station, Walgreens pharmacy, and visit places such as the Municipal Court or the Riverton Wyoming Rendezvous community center nearby.
How can I get updates or connect with Dairy Queen Grill & Chill online?
You can visit their official website, follow their Facebook page at 819 N Federal Blvd, Riverton, WY, or follow their Twitter handle @DairyQueen.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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