Pizza Hut

3.6
266 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 802 Seneca in Newcastle, WY. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
802 Seneca, Newcastle, WY
82701, United States

Hours

Reviews

3.6
266 reviews
5 stars
104
4 stars
59
3 stars
37
2 stars
20
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported long wait times, poor service, and being ignored by staff.

Food Quality

Inconsistent food quality with reports of overcooked, burnt, or poorly made items.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant and bathrooms.

Customer Service

Mixed feedback on customer service, with some praising staff while others reported rudeness and unhelpfulness.

Delivery Problems

Numerous complaints about late deliveries, incorrect orders, and lack of communication.
  • DP
    Dan Perkins
    4 days ago
    1.0
    I was hunting in the area and ordered a pickup Nov 5th, large pep, mush and breadsticks. I was told 15 mins. Upon walking in I noticed the filthy windows full of hand prints and dirt, the lobby tile was dirty, kinda greasy. There was one person waiting for an order so went to counter about 8 mins later a woman asked name pulled the pizza & bread from the hot box told me amount. I went home thinking I was going to have good food but yet it was soggy & wet pizza, minimal cheese barely enough to cover the top and sauce tasted dry. I thought well I still have the bread but that was dried out like it had been sitting out. Wow what a disappoint. I seriously think that restaurant needs a good cleaning. I thought perhaps I'm expecting to much being from Michigan where pizza is good I have had good pizza here several years ago, probably won't return. Spent $34.31 for something I threw in the garbage.
  • AC
    Angelo Michael Cole
    Nov 11, 2025
    2.0
    Went for the buffet at lunch, the salad bar items were frozen from sitting in about a foot of ice. They didnt offer pasta with the buffet. They had three options for pizza on the buffet. The fountain soda machine was broken and completely missing from the restaurant so we were charged for bottles of soda with the meal. The cleanliness of the dining room was lacking. Booths and tables were arranged in such a way it looked like the place was under construction. Tables were wobbly chairs were half broken or pieces were missing. Possibly the worst pizza hut I have ever been in. Obviously they have not had a visit from a regional manager in a long time. Zero pride. Zero effort. Zero return trips for me.
  • WS
    Wes Smith
    Oct 10, 2025
    1.0
    1230 came for lunch today. Stood inside for 10 mins. Never saw anyone so walked out. Drove behind and 2 people out back smoking. Bathrooms were disgusting anyway so probably not safe to eat there.
  • BW
    Becky Wilkes
    Sep 28, 2025
    4.0
    Food was quick and as ordered, very quiet atmosphere that afternoon.
  • LA
    Liberty and Justice For All
    Sep 12, 2025
    5.0
    Stopped in to take a break from the road. Shared some pizza, pasta and boneless wings. All good. The man working was by himself and did a great job.

Frequently Asked Questions About Pizza Hut

What are the dine-in hours for Pizza Hut at 802 Seneca, Newcastle, WY?

Pizza Hut is open for dine-in daily from 11:00 AM to 8:30 PM.

When is delivery service available at this Pizza Hut location?

Delivery is available Wednesday through Sunday from 4:00 PM to 9:00 PM, with extended hours until 10:00 PM on Friday and Saturday. Delivery is closed on Monday and Tuesday.