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Pizza Hut

3.6
(268 reviews)

Business Details

802 Seneca, Newcastle, WY
82701, United States
(307) 746-3507
https://locations.pizzahut.com/wy/newcastle/802-seneca

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 802 Seneca in Newcastle, WY. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
802 Seneca, Newcastle, WY
82701, United States

Hours

Reviews

3.6
268 reviews
5 stars
104
4 stars
59
3 stars
37
2 stars
22
1 star
46

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including soggy pizza, burnt items, and incorrect orders.

Service Issues

Numerous reviews highlighted poor service, including long wait times, rude staff, and unresponsive customer service.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and dining areas.

Positive Staff Interactions

Despite the negative feedback, some customers praised the friendliness and helpfulness of individual staff members.

Delivery Problems

Customers frequently experienced issues with delivery, including late arrivals and missing items.
  • WL
    William Lee
    Jan 12, 2026
    5.0
    I love the food, especially the chicken Alfredo and the big chocolate chip cookies. All the workers are really kind and understanding. The atmosphere is amazing it looks good and they always decorate for everything and the worker damon downing has really cool wood burnt stuff in the windows. And if I recommend any pizza it is stuffed crust cheese pizza with barbecue sauce. I always go when I try to.
  • RG
    Rita Garcia
    Dec 7, 2025
    2.0
    I called and ordered 2 medium pizzas hand tossed crust. We got thin crust instead. We weren’t very impressed. The receipt said hand tossed unless we got someone else order , I would have called them and told them about it, I didn’t want to go through the call center. I just won’t order over the phone anymore.
  • DB
    Dustin Bergstrom
    Dec 3, 2025
    2.0
    Would like to be able to have pizza without the hassle of loading and unloading a mobility aid. they offer delivery 5 nights a week however it is hit or miss in those 5 days if they will actually have delivery. For example today it says delivery from 12-9 and yet they have no driver. Maybe if instead of charging a $5 delivery fee that is kept by the restaurant give that fee to the driver. That might get you some more reliable and dependable employees.
  • DP
    Dan P
    Nov 20, 2025
    1.0
    I was hunting in the area and ordered a pickup Nov 5th, large pep, mush and breadsticks. I was told 15 mins. Upon walking in I noticed the filthy windows full of hand prints and dirt, the lobby tile was dirty, kinda greasy. There was one person waiting for an order so went to counter about 8 mins later a woman asked name pulled the pizza & bread from the hot box told me amount. I went home thinking I was going to have good food but yet it was soggy & wet pizza, minimal cheese barely enough to cover the top and sauce tasted dry. I thought well I still have the bread but that was dried out like it had been sitting out. Wow what a disappoint. I seriously think that restaurant needs a good cleaning. I thought perhaps I'm expecting to much being from Michigan where pizza is good I have had good pizza here several years ago, probably won't return. Spent $34.31 for something I threw in the garbage. Up Date since my review the owners reached out apologized for the bad food and sent me a gift card, which says a lot about the owners, Thank you for making it right much appreciated.
  • AC
    Angelo Michael Cole
    Nov 11, 2025
    2.0
    Went for the buffet at lunch, the salad bar items were frozen from sitting in about a foot of ice. They didnt offer pasta with the buffet. They had three options for pizza on the buffet. The fountain soda machine was broken and completely missing from the restaurant so we were charged for bottles of soda with the meal. The cleanliness of the dining room was lacking. Booths and tables were arranged in such a way it looked like the place was under construction. Tables were wobbly chairs were half broken or pieces were missing. Possibly the worst pizza hut I have ever been in. Obviously they have not had a visit from a regional manager in a long time. Zero pride. Zero effort. Zero return trips for me.

Frequently Asked Questions About Pizza Hut

What are the dine-in hours for Pizza Hut at 802 Seneca, Newcastle, WY?

Pizza Hut is open for dine-in daily from 11:00 AM to 8:30 PM.

When is delivery service available at this Pizza Hut location?

Delivery is available Wednesday through Sunday from 4:00 PM to 9:00 PM, with extended hours until 10:00 PM on Friday and Saturday. Delivery is closed on Monday and Tuesday.

Brand Certified Facts from Pizza Hut

This information is certified by Pizza Hut and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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