Service Quality
Many customers praised the friendly and attentive service, particularly highlighting staff members like Erica and Courtney for their exceptional customer care.
Food Quality
The food received positive remarks for being fresh, hot, and tasty, with specific mentions of items like the breakfast burrito and footlong coney.
Staffing Issues
Several reviews noted issues with being understaffed, leading to slow service and longer wait times, although some customers appreciated the hard work of the limited staff.
Management Improvement
Customers observed a significant improvement in service and overall experience under new management, indicating a positive turnaround for the location.
Inconsistent Experiences
While many reviews were positive, some customers reported negative experiences, including long wait times and issues with orders, suggesting inconsistency in service.