Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude staff and poor customer service experiences, including incorrect orders and lack of assistance.
Order Accuracy
A significant number of reviews highlighted consistent issues with incorrect or incomplete orders, leading to customer frustration.
Food Quality
Feedback indicated that food quality was often subpar, with complaints about cold, stale, or improperly prepared items.
Speed of Service
Many customers experienced slow service times, particularly at the drive-thru, with some waiting excessively for their orders.
Cleanliness and Atmosphere
While some reviews praised the cleanliness of the facility, others noted an uninviting atmosphere and issues with flies.
CT
Christopher Tallman
Jan 19, 2026
4.0
The folks here are super nice and friendly but the restraint seems to be under a bit of a curse—burgers (especially ¼ lb-ers!) are almost always fresh and hot. Fries? Not so much…and to have a sad fry rating is easy to turn around…hint: make ‘em fresh every time and throw away anything older than the last order!
JG
Joe Gardner
Jan 10, 2026
1.0
Never have I been accused of trying to steel food because I came inside after the drive through to get a drink that was forgotten. McDonald’s isn’t great anymore anyways but service from people suck when you have to treat everyone like a felon for a $1.60 frozen coke. I don’t hate McDonald’s I hate people sometimes who are in a customer service job and hate giving decent costumer service.
NL
Nicholas Letner
Dec 23, 2025
1.0
I don't understand how they manage to get my order wrong literally every single time. All I ever order is a sausage egg snd cheese biscuit, and yet they refuse to add the cheese or im given something else entirely. Its absolutely ridiculous
CM
Carol Miller
Dec 19, 2025
1.0
Wow, arrived at the Driveup and ordered two sausage biscuits. Paid, of course. Pulled up to the delivery window. Greated by a very rude individual who shouted at me "what did you order" The order was wrong but this rude female individual was not stopped. I ended up with the wrong sandwiches. No offer to remake, NO APOLOGY for the lacking service and the rude treatment. Wonder how she would have felt if I had been as rude to her as she was to me. SKIP THIS LOCATION...there are other fast food outlets nearby. WHY ALLOW YOUR EMPLOYEES TO ACT IN SUCH A RUDE MANNER??
KT
K T
Dec 19, 2025
1.0
this is the WORST mcdonalds i have ever been to. every single time i come here, they mess up the order. EVERY TIME. the most incompetent staff in the history of mcdonalds staff. go elsewhere and save your money, they’re a joke.
What are the regular dining hours for McDonald's at 3000 Grand Ave, Laramie?
McDonald's is open from 5:00 AM to 1:00 AM Monday through Thursday, from midnight to 11:59 PM on Friday and Saturday, and from 4:00 AM to 1:00 AM on Sunday.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open from 5:00 AM to 1:00 AM Monday through Wednesday, 5:00 AM to 4:00 AM on Thursday, 24 hours on Friday and Saturday, and 4:00 AM to 1:00 AM on Sunday.
Can I get delivery from this McDonald's, and when is delivery available?
Delivery is available daily from 5:00 AM to 11:59 PM Monday through Thursday, and 24 hours Friday through Sunday. You can order online through their delivery link.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available at this McDonald's location.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a McDonald's mobile app available for ordering?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru service.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include USA Gasoline for fuel, Coudray Acupuncture for wellness services, and Harmony Emporium for boutique shopping.
Are there other fast food options near McDonald's at 3000 Grand Ave?
Yes, you can find Burger King and Wendy's nearby, as well as Andale Rapido and Corona Village Andale Rapido for Mexican cuisine.
Where can I get coffee near this McDonald's?
Starbucks is a nearby coffee shop where you can enjoy coffee before or after your visit to McDonald's.
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