Customer experiences with staff are mixed, with some praising friendly service while others report rudeness and slow responses.
Food Consistency
While many customers enjoy the food, there are frequent complaints about order accuracy, stale bread, and insufficient ingredients.
Cleanliness
The restaurant is generally noted for being clean, although some reviews mention that tables and restrooms could be better maintained.
Delivery Speed
Delivery speed is inconsistent; some customers report fast service while others experience delays.
DB
Denise Bennett
2 days ago
5.0
Love their sandwiches!
DW
dana warren
Jan 3, 2026
3.0
Why is it I ordered to have my sandwich cut in half, no napkins and when it was delivered, the sandwich wasn't cut and they included napkins?? Obviously the employees aren't reading the orders when they come across!
BM
Brea Moralez
Jan 3, 2026
1.0
Very disappointed with this location JJ is one of my go to’s and I unfortunately found a hair in my unwich to which I am certain was not my own as it was wrapped into the paper of the unwich. I sent in feedback online six months ago…twice, and never heard anything back to this day.
VM
victoria madden
Nov 26, 2025
5.0
The girl who brought my order was legit an angel! She had the prettiest eyeliner and was so so so nice! I accidentally hit pay with cash and had to call the store to pay differently. They handled it so well and got me everything accurately and immediately despite my mess up. Cannot boast enough about them. Absolutely made my day.
AW
Ace White
Oct 22, 2025
3.0
I love Jimmy John’s but I’m getting really annoyed. Only ONCE in the past like 70 orders have I gotten mustard and mayo packets. Why have it as an option if you’re NEVER going to give them.