Dairy Queen Grill & Chill

3.5
719 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1253 N 3rd St, Laramie, WY
82072-2007, United States

Hours

Reviews

3.5
719 reviews
5 stars
271
4 stars
165
3 stars
99
2 stars
52
1 star
132

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20-30 minutes for orders, particularly in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong flavors, leading to customer frustration.

Staff Behavior

Feedback indicated a mix of positive and negative staff interactions, with some employees praised for their friendliness while others were criticized for rudeness and unprofessional behavior.

Food Quality

Several customers expressed disappointment with the food quality, citing cold or improperly cooked items, while some enjoyed specific menu items like blizzards.

Cleanliness

Multiple reviews pointed out cleanliness issues in the restaurant, particularly in the bathrooms and dining area.
  • JJ
    JByrd
    Nov 2, 2025
    5.0
    Slow service but tney probably cant find good help. Chilling cheese dogs are great
  • TW
    Terri Wamsley
    Oct 24, 2025
    3.0
    Food was good
  • MS
    Mary Smith
    Oct 5, 2025
    1.0
    My order had to be corrected and then it was still wrong! I will not order there again!
  • NM
    Noah McCrimmion
    Sep 14, 2025
    1.0
    Service here was very bad. Paid full price for an incomplete meal and the girl behind the register was being rude because she was “clocked out”
  • JW
    Jordan Walsh
    Aug 17, 2025
    2.0
    A large fry is $5 and is smaller than a medium at McDonalds 🙄 Wow. Their cones are almost $5 as well… I guess I will have to say bye to DQ for awhile. Two stars for the Crew only, they were kind and professional.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill in Laramie, WY?

The restaurant is open daily from 10:00 AM to 11:00 PM.