Dairy Queen Grill & Chill

3.5
723 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1253 N 3rd St, Laramie, WY
82072-2007, United States

Hours

Reviews

3.5
723 reviews
5 stars
272
4 stars
165
3 stars
99
2 stars
53
1 star
134

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with long wait times for food and ice cream orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong flavors.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold or poorly prepared items.

Staff Behavior

Several customers noted unprofessional behavior among staff, including rudeness and lack of attention to customer service.

Pricing Concerns

Multiple reviews mentioned high prices relative to the quality and quantity of food received.
  • IR
    Ian Rush
    Dec 22, 2025
    2.0
    The prices are super high. Have not come across these type of prices at any DQs. Not worth it.
  • DM
    Dean Miller
    Dec 17, 2025
    1.0
    What kind of a fast food restaurant charges $9 for a small chicken sandwich and treat their customers so bad. I'm the only customer, in the drive through and inside. It took three minutes after I paid for the food. The reason was very apparent since everyone was standing around waiting for someone else to do something. Then I watched as the cashier walked extremely slow to the window. Oh and make sure you ask for napkins.
  • BM
    Brenston Moss
    Nov 26, 2025
    1.0
    As someone who worked at a 4.8 star Dairy Queen chain this is embarrassing. Food doesn’t come out in bags When we got our food the fries were stuff we (our chain) would have put in the “pig bucket” and the fries were measured out as what we sent kid fries out as. Toast for the chicken baskets wasn’t toasted but soaked in butter. Based off my experience the oil is not hot enough or the fries are out way to long in the warmer. ICE CREAM We went for the ice cream because we enjoy their ice cream but when we got them the one was overflowing as it should be handed out. The other was 3/4 of an inch under the rim. I would not suggest this place save your money and go to sonic or Freddy’s
  • JJ
    JByrd
    Nov 2, 2025
    5.0
    Slow service but tney probably cant find good help. Chilling cheese dogs are great
  • TW
    Terri Wamsley
    Oct 24, 2025
    3.0
    Food was good

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill in Laramie, WY?

The restaurant is open daily from 10:00 AM to 11:00 PM.