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Dairy Queen Grill & Chill

3.5
(723 reviews)

Business Details

1253 N 3rd St, Laramie, WY
82072-2007, United States
(307) 460-2633
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1253 N 3rd St, Laramie, WY
82072-2007, United States

Hours

Reviews

3.5
723 reviews
5 stars
271
4 stars
166
3 stars
100
2 stars
53
1 star
133

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with long wait times for food and ice cream orders.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold or improperly prepared items.

Customer Service

While some staff were praised for their friendliness, others were criticized for rudeness and lack of professionalism.

Pricing

Several customers expressed dissatisfaction with high prices relative to portion sizes and quality.

Cleanliness

Multiple reviews noted issues with cleanliness in the restaurant, including dirty tables and unsanitary conditions.
  • LS
    Lepton Spin
    2 days ago
    5.0
    Love dipped cones.
  • TS
    Tim Does Stuff
    Jan 14, 2026
    4.0
    A tight building, the service is a little slow, but the food is good
  • IR
    Ian Rush
    Dec 22, 2025
    2.0
    The prices are super high. Have not come across these type of prices at any DQs. Not worth it.
  • DM
    Dean Miller
    Dec 17, 2025
    1.0
    What kind of a fast food restaurant charges $9 for a small chicken sandwich and treat their customers so bad. I'm the only customer, in the drive through and inside. It took three minutes after I paid for the food. The reason was very apparent since everyone was standing around waiting for someone else to do something. Then I watched as the cashier walked extremely slow to the window. Oh and make sure you ask for napkins.
  • BM
    Brenston Moss
    Nov 26, 2025
    1.0
    As someone who worked at a 4.8 star Dairy Queen chain this is embarrassing. Food doesn’t come out in bags When we got our food the fries were stuff we (our chain) would have put in the “pig bucket” and the fries were measured out as what we sent kid fries out as. Toast for the chicken baskets wasn’t toasted but soaked in butter. Based off my experience the oil is not hot enough or the fries are out way to long in the warmer. ICE CREAM We went for the ice cream because we enjoy their ice cream but when we got them the one was overflowing as it should be handed out. The other was 3/4 of an inch under the rim. I would not suggest this place save your money and go to sonic or Freddy’s

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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