Customers frequently reported extremely slow service, with long wait times for food and ice cream orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong flavors.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold or poorly prepared items.
Staff Behavior
Several customers noted unprofessional behavior among staff, including rudeness and lack of attention to customer service.
Pricing Concerns
Multiple reviews mentioned high prices relative to the quality and quantity of food received.
IR
Ian Rush
Dec 22, 2025
2.0
The prices are super high. Have not come across these type of prices at any DQs. Not worth it.
DM
Dean Miller
Dec 17, 2025
1.0
What kind of a fast food restaurant charges $9 for a small chicken sandwich and treat their customers so bad. I'm the only customer, in the drive through and inside. It took three minutes after I paid for the food. The reason was very apparent since everyone was standing around waiting for someone else to do something. Then I watched as the cashier walked extremely slow to the window. Oh and make sure you ask for napkins.
BM
Brenston Moss
Nov 26, 2025
1.0
As someone who worked at a 4.8 star Dairy Queen chain this is embarrassing. Food doesn’t come out in bags When we got our food the fries were stuff we (our chain) would have put in the “pig bucket” and the fries were measured out as what we sent kid fries out as. Toast for the chicken baskets wasn’t toasted but soaked in butter. Based off my experience the oil is not hot enough or the fries are out way to long in the warmer.
ICE CREAM
We went for the ice cream because we enjoy their ice cream but when we got them the one was overflowing as it should be handed out. The other was 3/4 of an inch under the rim.
I would not suggest this place save your money and go to sonic or Freddy’s
JJ
JByrd
Nov 2, 2025
5.0
Slow service but tney probably cant find good help. Chilling cheese dogs are great
What are the operating hours of Dairy Queen Grill & Chill in Laramie, WY?
The restaurant is open daily from 10:00 AM to 11:00 PM.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location offers family-friendly amenities, high chairs, wheelchair accessibility, restrooms, and outdoor seating.
Can I order food online or through a mobile app from Dairy Queen Grill & Chill?
Yes, you can order online via their website or download their app for exclusive deals and mobile ordering.
Does Dairy Queen Grill & Chill provide outdoor seating?
Yes, there is outdoor seating available along with indoor seating options.
Where is Dairy Queen Grill & Chill located in Laramie?
It is located at 1253 N 3rd St, Laramie, WY 82072-2007, USA.
What nearby places can I visit along with Dairy Queen Grill & Chill?
Near Dairy Queen, you can visit 3rd Street Laundry, The New Mandarin Chinese Restaurant, and Laramie Lanes Lounge and Liquor for additional dining, entertainment, and services.
How can I combine a visit to Dairy Queen Grill & Chill with entertainment nearby?
After enjoying your meal at Dairy Queen, you could head to Laramie Lanes Lounge and Liquor for bowling or The Bar at Laramie Lanes for drinks and nightlife.
Are there any nearby services for shoppers or families around Dairy Queen Grill & Chill?
Yes, nearby services include 3rd Street Laundry for laundry needs and Bark Avenue Pet Salon & Resort for pet grooming and boarding.
Since when has Dairy Queen Grill & Chill been serving the Laramie community?
This Dairy Queen location was established in 2019.