Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Jackson Subway® Restaurant at 520 South Highway 89 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customers frequently reported poor service, including rude staff, long wait times, and unacknowledged online orders.
Food Quality
Many reviews mentioned stale bread, missing ingredients, and overall dissatisfaction with the freshness of the food.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and issues with the soda machine.
Operational Hours
Customers expressed frustration over inconsistent hours and closures, often arriving to find the restaurant closed despite posted hours.
Staffing Problems
The location appears to be understaffed, leading to slow service and overwhelmed employees.
NJ
Natalia J
Feb 9, 2026
2.0
Get those girls some help or dont accept online orders. One girl working and 15 online orders ripping through her register and a school bus of students waiting in line. Mine took 25 min past the time, only received because I waited in line. No avocado, no flat breads but not stated with online ordering. I can imagine why the staff is cranky. Feel bad for them.
DM
D M
Jan 31, 2026
2.0
What’s the point in ordering on the app if every time I pull in the orders not ready & there’s no other customers in the store
AD
anand dhanorkar
Jan 16, 2026
1.0
Food not fresh and person put everything so small amount and charger me extra. I am never going back
ML
Matt Litchfield
Jan 7, 2026
1.0
Horrible, horrible restaurant. Their website in Google say they’re open till 10 PM. They have a handwritten sign on the door says they now close at 9 PM. Update your website. I drove 25 minutes one way to come here. Complete waste of my time. So rude. Go anywhere else.
Now I am updating my post. I am writing this in my car as I’m sitting in front of the subway restaurant. The open sign was still lit up. The worker just came to the window to turn the sign off and looked at me in my car and laughed as he turned the sign off.
AM
Ash Mattingly
Jan 3, 2026
3.0
I’ve ordered online a couple different times and both time they had forgotten something on my sandwich my sandwich is very basic just ham, lettuce and mayo, last time they missed my lettuce and this time they missed mayo, not a huge deal just a little sad lol. I’d just ask they double check they’re orders!
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