Multiple reviews highlighted poor customer service, including rude staff and mistakes with orders.
Food Quality
Customers reported inconsistent food quality, with some items being overcooked or not prepared as ordered.
Cleanliness
The restaurant received mixed feedback on cleanliness, with some praising it while others noted it felt dirty.
Atmosphere
The location's ambiance was appreciated, with mentions of a cozy, nostalgic vibe and a unique setting.
Value
Several customers felt the prices were high, especially for the quality of food received.
ME
Marly Escorcha
2 days ago
5.0
The costumer service is wonderful.The Ladies restrooms are super clean with a nice view 😍.Thank you ❤️
BB
Blueghost14
Dec 28, 2025
5.0
Cute old DQ right in a creek. Drive through is a little tight in space but very nice place
GP
Gavyn Parkinson
Dec 12, 2025
1.0
The fries were absolutely undersalted, the ranch tasted like butter mixed with water, the bread wasn’t even cooked and only had butter spread on it not even warm enough to melt, the chicken was fine. We went through the drive through and it literally is so tiny with a lake next to it and your car could literally almost fall in. The attitude of the employee working was distasteful. And overall a horrendous experience will not be coming back again.
TS
Tucker Schwendiman
Dec 10, 2025
1.0
Cashier was hard to understand and didn't act as if he was paying attention. I ordered a chicken strip basket with fries and an extra side of onion rings when the order arrived it was only onion rings and when asking the cashier what happened he said it only said onion rings and did nothing to help the situation.
ER
Eric Rose
Nov 23, 2025
5.0
Can't always find a Dairy Queen but the burgers and soft serve ice cream are the best whenever I find one. Love it
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 575 N Cache, Jackson, WY 83001, United States.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill operates daily from 10:00 AM to 8:45 PM.
What type of food and treats does Dairy Queen Grill & Chill offer?
They serve soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes.
Does Dairy Queen Grill & Chill provide facilities for families and children?
Yes, the location is family-friendly with booster seats, high chairs, and is good for kids.
Is there a drive-thru option available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill offers a drive-thru for convenient ordering and pickup.
Can I order food online or through a mobile app from Dairy Queen Grill & Chill?
Yes, you can order online through their website and download their app for exclusive deals and mobile ordering.
Does Dairy Queen Grill & Chill have WiFi and seating available?
Yes, they offer free WiFi and seating options for customers.
Are there any nearby attractions or activities to visit before or after dining at Dairy Queen Grill & Chill?
Yes, nearby attractions include the Wyoming National Elk Refuge, National Elk Refuge Sleigh Rides - Double H Bar, and Scenic Safaris for outdoor activities.
What nearby travel and outdoor service providers are close to Dairy Queen Grill & Chill?
Nearby you can find Grand Teton Fly Fishing, GaperGuide Inc., Teton Backcountry Rentals, and Teton Mountain Bike Tours to enhance your outdoor adventures.
Are there any nearby facilities for health and wellness near Dairy Queen Grill & Chill?
Yes, nearby health and wellness options include Dr. Tiger Chiropractic and Skin and Spa by Steph for chiropractic care and spa services.