Multiple customers reported poor service, including rude staff and long wait times.
Food Quality
Inconsistent food quality was noted, with some items being overcooked or not meeting expectations.
Cleanliness
The restaurant was generally described as clean, but some customers mentioned issues with the bathrooms.
Atmosphere
The restaurant's ambiance received mixed reviews, with some appreciating the nostalgic decor while others found it outdated.
Customer Experience
Several reviews highlighted positive experiences with friendly staff, but also noted significant issues with order accuracy.
ER
Eric Rose
1 day ago
5.0
Can't always find a Dairy Queen but the burgers and soft serve ice cream are the best whenever I find one. Love it
CB
Cora Bayless
Oct 18, 2025
1.0
Ordered online, food came with the drink in a bag dumped on top of my food, everything was soaked and unable to be eaten. Unable to get a refund as well. Terrible. Stop putting drinks in the stupid bag. Whose bright idea was that?
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 575 N Cache, Jackson, WY 83001, United States.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill operates daily from 10:00 AM to 8:45 PM.
What type of food and treats does Dairy Queen Grill & Chill offer?
They serve soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes.
Does Dairy Queen Grill & Chill provide facilities for families and children?
Yes, the location is family-friendly with booster seats, high chairs, and is good for kids.
Is there a drive-thru option available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill offers a drive-thru for convenient ordering and pickup.
Can I order food online or through a mobile app from Dairy Queen Grill & Chill?
Yes, you can order online through their website and download their app for exclusive deals and mobile ordering.
Does Dairy Queen Grill & Chill have WiFi and seating available?
Yes, they offer free WiFi and seating options for customers.
Are there any nearby attractions or activities to visit before or after dining at Dairy Queen Grill & Chill?
Yes, nearby attractions include the Wyoming National Elk Refuge, National Elk Refuge Sleigh Rides - Double H Bar, and Scenic Safaris for outdoor activities.
What nearby travel and outdoor service providers are close to Dairy Queen Grill & Chill?
Nearby you can find Grand Teton Fly Fishing, GaperGuide Inc., Teton Backcountry Rentals, and Teton Mountain Bike Tours to enhance your outdoor adventures.
Are there any nearby facilities for health and wellness near Dairy Queen Grill & Chill?
Yes, nearby health and wellness options include Dr. Tiger Chiropractic and Skin and Spa by Steph for chiropractic care and spa services.