Wendy's

3.9
860 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1913 S. Douglas Highway, Gillette, WY
82718, United States

Hours

Reviews

3.9
860 reviews
5 stars
376
4 stars
235
3 stars
110
2 stars
45
1 star
94

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food.

Service Quality

Many reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and bathrooms.

Food Quality

While some customers enjoyed the food, others complained about cold, old, or poorly prepared items.

Wait Times

Customers frequently mentioned long wait times for food, both in-store and at the drive-thru.
  • JS
    Jessa Steele
    Oct 27, 2025
    1.0
    Ordered 4 ranch chicken wraps, not even 1 had any ranch on it
  • CC
    Curdina Camper
    Oct 26, 2025
    1.0
    I ordered 2 sides of cheese sauce. If I combined the two tubs of sauce, it wouldn't fill up one tub half way. About a teaspoon in each tub. If you're out, give what you have to the customer and take the charge off. Stiffing them on the cheese AND still charging them is the worst thing to do.
  • MW
    Marcella Wendt
    Oct 24, 2025
    2.0
    I ordered a cheese and bacon potato but when i got it there was no bacon and when i figured it out it was too late because i ordered it for pick up and took it home.
  • TE
    Talus Endfield
    Oct 13, 2025
    1.0
    Forgot my sauce 🥀🥀🥀
  • CG
    Cassandra Gunn
    Sep 30, 2025
    1.0
    Ordered on the app and they just skipped our order then tried saying they didnt have it till the manager cane over and went through the list n then showed our order the service here is always horrible n workers rude n the food is really not that good either never worth the wait

Frequently Asked Questions About Wendy's

Is Gillette, Wy Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.