Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Gillette, WY. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2309 South Douglas Highway for the ultimate SONIC experience!
Location
Hours
Reviews
3.5
951 reviews
5 stars
314
4 stars
227
3 stars
173
2 stars
76
1 star
161
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and indifferent staff, with many experiences highlighting slow service and poor customer interaction.
Food Quality
There were numerous complaints about cold, poorly prepared food, particularly fries and burgers, with some customers expressing disappointment in the overall freshness.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their exceptional service and highlighted enjoyable food items like milkshakes and certain burgers.
Operational Issues
Several reviews mentioned long wait times, issues with order accuracy, and problems with the kitchen closing early or being out of popular items.
- BCBryan Cropper1 day ago4.0We picked up drinks and Corn dogs after ordering on the app. Quick service and the food was good.
- EWEmber Weichel5 days ago5.0I come to this sonic occasionally, and every single time I do, the staff are always so genuinely nice and give such great service. I was having a bad day and decided to grab a Sprite Zero with peach and mango to settle my tummy. I'm 37 weeks pregnant with too much going on and flu season has me fighting for my life. Idk if they could sense it or what, but they gave me my drink for free. Made my whole day, and I will definitely be paying it forward. Thank you staff at the Gillette Sonic!!!
- STStephanie ThomasDec 29, 20251.0So I'm a door dash driver and I parked in the mobile pickup, went inside and was greeted by the manager who informed me that those spots were for handicapped parking, well I suppose you better change your signage because as a mobile pickup person I'll continue to park and pickup orders in those spots, now I do agree that handicapped parking is important that I'm not disputing but change your signs thanks
- SWShane WhitacreDec 22, 20255.0Stopped in while traveling and it was great no problems.
- SCSpencer CDec 20, 20251.0Ordered a green chili burger… it came out drenched it mustard. Never asked for mustard on my burger…. Tried to talk to them about the order and no one answered the front desk. WORST SERVICE EVER