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Sonic Drive-In

3.5
(954 reviews)

Business Details

2309 South Douglas Highway, Gillette, WY
82718, United States
(307) 682-3415

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Gillette, WY. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2309 South Douglas Highway for the ultimate SONIC experience!

Location

Sonic Drive-In
2309 South Douglas Highway, Gillette, WY
82718, United States

Hours

Reviews

3.5
954 reviews
5 stars
315
4 stars
227
3 stars
173
2 stars
77
1 star
162

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Food quality was inconsistent, with complaints about cold, overcooked, or incorrectly prepared items, though some customers enjoyed specific menu items.

Staff Attitude

Mixed reviews on staff friendliness; some employees were praised for excellent service while others were criticized for being indifferent or rude.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the bathrooms and overall store condition.

Speed of Service

Many customers experienced slow service, with long waits to place orders and receive food, contradicting the fast food expectation.
  • JR
    Josh Randall
    Jan 25, 2026
    2.0
    They screw up every time ⏲️ 🤣
  • BC
    Bryan Cropper
    Jan 11, 2026
    4.0
    We picked up drinks and Corn dogs after ordering on the app. Quick service and the food was good.
  • EW
    Ember Weichel
    Jan 7, 2026
    5.0
    I come to this sonic occasionally, and every single time I do, the staff are always so genuinely nice and give such great service. I was having a bad day and decided to grab a Sprite Zero with peach and mango to settle my tummy. I'm 37 weeks pregnant with too much going on and flu season has me fighting for my life. Idk if they could sense it or what, but they gave me my drink for free. Made my whole day, and I will definitely be paying it forward. Thank you staff at the Gillette Sonic!!!
  • ST
    Stephanie Thomas
    Dec 29, 2025
    1.0
    So I'm a door dash driver and I parked in the mobile pickup, went inside and was greeted by the manager who informed me that those spots were for handicapped parking, well I suppose you better change your signage because as a mobile pickup person I'll continue to park and pickup orders in those spots, now I do agree that handicapped parking is important that I'm not disputing but change your signs thanks
  • SC
    Spencer C
    Dec 20, 2025
    1.0
    Ordered a green chili burger… it came out drenched it mustard. Never asked for mustard on my burger…. Tried to talk to them about the order and no one answered the front desk. WORST SERVICE EVER

Brand Certified Facts from Sonic Drive-In

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Certified March 01, 2026Yext Knowledge Graph
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