McDonald's

3.3
1558 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
806 Camel Dr, Gillette, WY
82716, United States

Hours

Reviews

3.3
1,558 reviews
5 stars
485
4 stars
319
3 stars
290
2 stars
157
1 star
307

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 20-30 minutes, both in drive-thru and dine-in.

Food Quality

There were numerous complaints about food being cold, stale, or incorrect, with some customers experiencing food safety issues.

Staff Attitude

Feedback indicated a lack of professionalism and urgency among staff, with some customers noting rudeness and inattentiveness.

Cleanliness

The cleanliness of the establishment was criticized, with reports of sticky surfaces and unsanitary conditions.

Mixed Experiences

While some customers praised friendly service and good food, these positive experiences were overshadowed by the overall negative feedback.
  • TO
    Tate O'Neal
    3 days ago
    4.0
    One of the far and few McDonald's to still have a play area. Enjoy while you can
  • LP
    Lauren Pfenning
    Nov 16, 2025
    2.0
    Both places in town have really gone down hill. The one on Camel Drive tho, I stood there at the counter for over 15 min waiting on food that I ordered thro the app and NOT one person acknowledged me when there were 2 women standing there bagging food and could clearly see me. Mind you im the ONLY one in the lobby and only 2 people in the drive thru when I got here. A sit down and eat place like Perkins is faster at this point. The bathroom was disgusting as well. One of the two stalls didnt even have toilet papers and there was trash all over the floor. This is 6am too. Not impressed at all
  • RC
    R Ch
    Nov 10, 2025
    1.0
    Ordered a Coffee and after 20 minutes later still no Coffee, very disapointing.
  • KK
    Kim
    Nov 6, 2025
    2.0
    Should be easy but this location is always slow and your order is generally messed up and cold.
  • JT
    Josie Thompson
    Oct 21, 2025
    2.0
    Ordered food here and i was disapointed when i got home. I noticed a smell from the bag and as soon as i opened it im welcomed with a molded chicken sandwich. I uderstand places get busy but how do u not check your bread before making food and handing it to customers. That could have easily made someone very sick. I wont be back for a very long time if ever. Do better.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Gillette, WY?

McDonald's in Gillette, WY is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery services 24/7, accessible via their online order link.