McDonald's

3.3
1571 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
806 Camel Dr, Gillette, WY
82716, United States

Hours

Reviews

3.3
1,571 reviews
5 stars
488
4 stars
321
3 stars
290
2 stars
159
1 star
313

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and for in-store orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

There were numerous complaints about food being served cold, stale, or improperly prepared, with some customers even reporting food safety concerns.

Staff Attitude

Several customers noted poor customer service, including rudeness from staff and a lack of urgency in addressing customer needs.

Cleanliness

The cleanliness of the establishment, particularly the bathrooms and dining area, was frequently criticized.
  • AC
    Addison Cavett
    2 days ago
    1.0
    For something that’s advertised as open 24 hour you’d think they would actually salt the fries!
  • SC
    Susan Chambers
    Jan 3, 2026
    5.0
    Good service, stopped in for drinks & they were busy but quick
  • JH
    Johnny “TechTron” Hayden
    Dec 22, 2025
    2.0
    Waited in the drive thru at least 25mins again, 3 cars infront of me. Bun was hard, meat was dry.
  • CG
    Cathy Gibson
    Dec 21, 2025
    2.0
    This macdonalds wouldn't sell me a grinch meal last week because they were out of dill salt. Today I was sold the grinch meal with no dill salt or Shaker bag. The whole reason I wanted this meal. I feel ripped off both times. For 13.00 I expect the entire package. Very disappointed in this store.
  • CH
    Christopher Hofland
    Dec 13, 2025
    1.0
    Absolutely a train wreck. Waited in drive through for 30 minutes. Got the order which was totally wrong. The food we did get was cold. Not juat cold to eat, cold to the touch. Missing haf the $65 oder and got a couple items that we didnt order. I felt bad for the very apologetic young man at the window.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Gillette, WY?

McDonald's in Gillette, WY is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery services 24/7, accessible via their online order link.