Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,263 reviews
5 stars
396
4 stars
270
3 stars
270
2 stars
100
1 star
227
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, with many mentioning long wait times in both drive-thru and in-store orders.
Food Quality
While some customers enjoyed the food, many complained about cold or poorly prepared items, indicating inconsistency in food quality.
Staff Attitude
Feedback varied on staff friendliness; some praised individual employees, while others reported rude or unprofessional behavior from certain staff members.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others pointed out issues with restrooms and overall maintenance.
Management Issues
Several reviews highlighted poor management practices, including lack of oversight during busy times and unprofessional behavior from managers.
- MDMaddie Dolphay4 days ago1.0This is the SLOWEST McDonald's I've ever been to. The wait time after 6p.m. Is about 45 minutes. Every single time we try to eat here, there are 10 or more cars who leave the drive-thru. Tonight, there were three cars ahead of us, and the same two cars in front of the microphones stayed there for the entire duration of us waiting. We waited around 45 minutes in the drive-thru with NO movement. And probably watched a MINIMUM 20 cars pull out and leave due to the wait. When we drove by the windows, there was not a single employee to be seen.
- DGDavid GentileNov 13, 20253.0If it weren't right across from a high school, constantly swarmed with high schoolers, a regular citizen might be able to get a meal within a reasonable time limit. Half the time there's not even a room to sit down during school hours.
- DHDanielle HendricksonOct 21, 20253.0Really hit or miss. Depends on the employees and how busy they are. The prices are ridiculous anymore but at least the food taste is consistent and they have the best come in the world. I wish McDonald's on 59 would do something about the parking lot. It is a tight fit during the lunch rush. Watched a girl try to back out of a spot without hitting someone in the drive thru and instead backed into another parked car. It was a mess
- LTLeah TangemanOct 16, 20251.0Took over 30 minutes to get our food and when we were waiting at the pickup window we could hear the worker screaming at another one about how she wasn’t going to run the orders outside.
- RBRuby BacaOct 9, 20251.0Waited in line for 15 minutes to order a drink. Then got to the order menu & was told by the worker “the manager said we can’t sell soda water” …when we’ve literally ordered soda water plenty of times from both Mc D in town. We just pay for a coke soda!!! Wild lol
Frequently Asked Questions About McDonald's
What are the regular opening hours for this McDonald's location?
This McDonald's in Gillette, WY is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's?
Delivery service is available every day from 5:00 AM to 10:30 PM.
Does this McDonald's offer Drive-Thru service and what are its hours?
Yes, the Drive-Thru is open daily from 5:00 AM to 11:00 PM, and until midnight on Fridays and Saturdays.
Can I order McDonald's food online for delivery or pickup?
Yes, you can order online for delivery or curbside pickup via the website https://mcdonalds.order.online/business/-5579 or use the McDonald's mobile apps.
What payment options does this McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What kind of services does this McDonald's provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi access.
Where is this McDonald's located?
This McDonald's is located at 2112 Westover Rd, Gillette, WY, 82718, United States.
What are some nearby restaurants or food places near this McDonald's?
Nearby food options include Kum & Go (convenience and breakfast), Piccadilly Circus Pizza, Pizza Hut, Subway, and Silver Creek Steakhouse.
Are there nearby hotels if I want to stay close to McDonald's?
Yes, nearby hotels include Hampton Inn Gillette, Holiday Inn, Hampton by Hilton, Budget Inn Express, Comfort Inn & Suites, Super 8 by Wyndham Gillette, and Best Western Tower West Lodge.
What nearby services can help with vehicle needs when visiting this McDonald's?
Nearby automotive services include Big Horn Tire, White's Frontier Motors, White's Energy Motors, Jeff Garrett car dealer, and a Tesla Supercharger for electric vehicles.