Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,273 reviews
5 stars
398
4 stars
271
3 stars
268
2 stars
101
1 star
235
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 30 minutes, particularly in the drive-thru.
Customer Service
There were numerous complaints about rude staff and poor management, with some customers feeling ignored or mistreated.
Food Quality
Several reviews mentioned cold food and incorrect orders, indicating inconsistency in food preparation.
Cleanliness
While some locations were noted for cleanliness, others reported unsanitary conditions, particularly in the bathrooms and dining areas.
Mixed Experiences
Some customers had positive experiences with friendly staff and good food, but these were overshadowed by the negative feedback.
- REReese Evenson5 days ago2.0I placed an online order at 12:06pm and waited in the building from 12:30 until I asked about my order at 12:55, only then was I told that they had received my order but not made it. I finally got my food at 12:57.
- CBCole BJan 4, 20262.0Like half filled large fry, lol, why are they so greedy and stingy being the biggest fast food franchise, worth billions? Kempczinski need a bigger super yacht? More millions in yearly bonus????
- M4Mudbogn 47Dec 30, 20251.0I literally bit into a chicken nugget (my first one from my 20 piece), and there was a rock hard piece of whatever (it felt like bone, or something else, and it was the size of a dime almost, that was under the breading). I have never gagged so badly in my life, whatever it was, I shortly after spitting it out, threw up out of horror. That’s disgusting.
- CJChris JonesDec 30, 20251.0Had me sit at the window for 15 minutes waiting for my food the girl in the knee brace at the window just stood there doing nothing didn't even hand me my drink and then when I finally get my food I don't have a straw I'm on the interstate now with a drink I can't drink
- JIJesse Riley IVDec 18, 20251.0They are lucky I can’t rate with zero stars. Stood at the counter for every bit of 3 minutes without anyone coming to take my order…worst part is, the manager (said his name was Jose) was right there and made eye contact with me. I’d rather spend $100 somewhere else than spend $5 here! Customer service and speed had dropped drastically.
Frequently Asked Questions About McDonald's
What are the regular opening hours for this McDonald's location?
This McDonald's in Gillette, WY is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's?
Delivery service is available every day from 5:00 AM to 10:30 PM.
Does this McDonald's offer Drive-Thru service and what are its hours?
Yes, the Drive-Thru is open daily from 5:00 AM to 11:00 PM, and until midnight on Fridays and Saturdays.
Can I order McDonald's food online for delivery or pickup?
Yes, you can order online for delivery or curbside pickup via the website https://mcdonalds.order.online/business/-5579 or use the McDonald's mobile apps.
What payment options does this McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What kind of services does this McDonald's provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi access.
Where is this McDonald's located?
This McDonald's is located at 2112 Westover Rd, Gillette, WY, 82718, United States.
What are some nearby restaurants or food places near this McDonald's?
Nearby food options include Kum & Go (convenience and breakfast), Piccadilly Circus Pizza, Pizza Hut, Subway, and Silver Creek Steakhouse.
Are there nearby hotels if I want to stay close to McDonald's?
Yes, nearby hotels include Hampton Inn Gillette, Holiday Inn, Hampton by Hilton, Budget Inn Express, Comfort Inn & Suites, Super 8 by Wyndham Gillette, and Best Western Tower West Lodge.
What nearby services can help with vehicle needs when visiting this McDonald's?
Nearby automotive services include Big Horn Tire, White's Frontier Motors, White's Energy Motors, Jeff Garrett car dealer, and a Tesla Supercharger for electric vehicles.