Buffalo Wild Wings

3.6
684 reviews
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Business Details

2550 South Douglas Highway, Gillette, WY
82718, United States
(307) 362-9050
https://www.buffalowildwings.com/locations/us/wy/gillette/2550-south-douglas-highway/sports-bar-1245
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About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
2550 South Douglas Highway, Gillette, WY
82718, United States

Hours

Reviews

3.6
684 reviews
5 stars
278
4 stars
144
3 stars
81
2 stars
54
1 star
127

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for service, lack of acknowledgment from staff, and overall poor service experiences.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold food, incorrect orders, and insufficient sauce on wings.

Positive Staff Experiences

Some customers highlighted exceptional service from specific staff members, such as Kasie and Hope, who provided friendly and attentive service.

Atmosphere and Management

The atmosphere was generally described as good, but there were complaints about management's handling of service issues and staff morale.

Inconsistent Experiences

Customers noted that experiences varied widely, with some visits being enjoyable while others were disappointing, indicating a lack of consistency in service and food quality.
  • MS
    Michael Strike
    Nov 13, 2025
    2.0
    Food has never been that great here. Drinks are good but take a very long time to get. Best thing about the place is the sports and TVs. Problem with the place is how long you have to wait for your food and drinks. I ordered nachos. I waited exactly two hours to get them. Before they came I asked them twice to bring them to go. I was tired of waiting and wanted them to go so I could just leave. Instead, after two hours, they finally came and were not ready to go. I paid only for my drinks and appetizer. Very dysfunctional place. Never again.
  • MM
    Madwags06
    Nov 8, 2025
    5.0
    Everything was great tonight! Kasie is the best!
  • MW
    Mark Wagner
    Nov 8, 2025
    5.0
    Stopped for some quick wings for dinner and Kasie our server did an amazing job. She got the order correct, was very quick on getting us in and out
  • BB
    B
    Nov 7, 2025
    4.0
    First time here. Bree gave me OUTSTANDING SERVICE.
  • PC
    Patricia Callahan
    Oct 23, 2025
    1.0
    I never give bad reviews but you just get sick and tired of the same bad service and the food. My third time going to this place and every single time it's been bad service and food. You guys need to step your game up when it comes to customer service. If it gets to busy I get it but atleast acknowledge your people to let them know you see them. We were sitting there for a good 15 min before anyone even acknowledged us. We get our burgers that were sitting in a puddle of grease. Our waitress was clearly in a bad mood and it showed. I'm definitely done going back to this place which sucks because there isn't any good restraunts in this town. You think you would be on point.
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Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Gillette, WY specialize in?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.

What are the hours of operation for Buffalo Wild Wings in Gillette?

Buffalo Wild Wings is open Monday to Wednesday from 11:00 AM to 12:00 AM, Thursday to Saturday from 11:00 AM to 1:00 AM, and Sunday from 10:30 AM to 12:00 AM.