Arby's

3.8
521 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2720 S Douglas Hwy, Gillette, WY
82718, United States

Hours

Reviews

3.8
521 reviews
5 stars
202
4 stars
153
3 stars
86
2 stars
23
1 star
57

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food temperature, freshness, and overall quality, with many items described as cold or stale.

Service Issues

Numerous reviews highlighted problems with order accuracy and staff behavior, including rudeness and lack of attention to customer requests.

Staff Friendliness

Despite service issues, many customers praised the friendliness and helpfulness of the staff, noting positive interactions.

Cleanliness

Several reviews mentioned cleanliness concerns, particularly regarding the dining area and overall hygiene.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived value, indicating that the cost does not match the quality of food received.
  • JP
    Jenni Parish
    Oct 24, 2025
    2.0
    Went through the drive thru. Food was cold when recieved and the staff seemed clueless.
  • CH
    Crystal Huitron
    Oct 9, 2025
    2.0
    If the girl would be talking the way she does through the drive through she would understand what I was saying and she still got my order wrong
  • DM
    da man
    Oct 8, 2025
    1.0
    Ordered from Arby's the other day no more 247 cheddar roast beef and chicken sandwich they charge around 6:40 for a single chicken sandwich so what 60-cent drives 7 bucks for the chicken sandwich when it used to be 350 and then instead of a full size sandwich for $350 little steak bites five of them for five bucks Arby's is no longer affordable for my household they're not trying to earn people's patronage by giving you less food and even higher pricing so they deserve do not deserve and will not get my business anymore what an absolute rip off that's not a way to earn customers patronage and business I'll just take my business elsewhere.
  • JG
    Jen Griffin
    Sep 7, 2025
    5.0
    Good
  • JF
    James Forland
    Aug 4, 2017
    4.0
    I know it's a good thing