Food Quality
Many customers reported issues with food being cold, stale, or poorly prepared, with several mentioning that items seemed to be pre-made or sitting under heat lamps.
Service Issues
Numerous reviews highlighted rude or inattentive staff, with complaints about incorrect orders and poor customer service experiences.
Cleanliness
Several customers noted unsanitary conditions in the dining area, including dirty carpets and unpleasant odors.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived value, feeling that the quality of food did not justify the cost.
Positive Staff Interactions
Despite the negative feedback, some reviews praised friendly and helpful staff, particularly in the drive-thru.