Sonic Drive-In

3.2
1343 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Evansville, WY. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 6793 Bonanza Rd for the ultimate SONIC experience!

Location

Sonic Drive-In
6793 Bonanza Rd, Evansville, WY
82636, United States

Hours

Reviews

3.2
1,343 reviews
5 stars
381
4 stars
281
3 stars
206
2 stars
133
1 star
342

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, often exceeding 30 minutes, with some leaving without receiving food.

Food Quality

Many reviews highlighted issues with food temperature and quality, including cold and poorly prepared items.

Customer Service

Feedback indicated a mix of experiences with staff, ranging from friendly service to rude and unhelpful interactions.

Management Issues

Several reviews pointed to poor management and operational inefficiencies, contributing to the overall negative experience.

Inconsistency

Customers noted a lack of consistency in food quality and service, with some visits being satisfactory while others were disappointing.
  • MS
    Missy Steinbeck
    2 days ago
    2.0
    Our drink was spilled as it was handed to us through the drive thru window. We got no straws for the remaining drinks.
  • JJ
    Jeff
    Jan 1, 2026
    1.0
    They let me place an online order for pickup and when I get there they tell me they are out of 2 things I ordered but they can't give me a refund!
  • BH
    Barbara Heggins
    Dec 29, 2025
    1.0
    This place is horrible!! Don't wast your time. No customer service at all. Walked in to order was told someone will be right with you. Well you wait & wait & wait no one comes to take your order. This isn't the first time this has happened. Thought we would try again, my mistake. Will never do again.
  • SS
    Shane Singleton
    Dec 15, 2025
    1.0
    The last several visits to Sonic have been progressively more disappointing, but I like the ice cream so I stuck with it for longer than I should have. Over the past few months it's been disappointing. Wait times over the past several months have gone up massively. I've been told by staff they were closed and no longer serving well before closing. Items seem to be out of stock on a semi-regular basis (both ice cream and mozzarella sticks) on multiple occassions. Most recently today, the food quality was disgusting. I ordered a cheeseburger and mozza sticks for lunch on a quiet day where there were only a few customers ahead of me. The orders were clearly coming out very slowly. When it was my turn, the mozza sticks were barely warm and had the texture of pencil erasers. The cheeseburger was cold to the touch, and when I opened it up the meat was visibly cooked but barely lukewarm in temperature, while the bun and toppings were as cold as they would be if the burger had come out of a refrigerator. Absolutely disgusting. The staff were polite though. Management clearly fails at their job. Congratulations, you got my $13.
  • JN
    jacinda nicholson
    Dec 11, 2025
    2.0
    We showed up at 8:20 to be met with some who was really rude over the speakers. He had proceeded to say he was out of shakes, smashers, blasts, and slushes due to cleaning because there closing at 9 and don’t want to clean it. Personly this is bs and people come here specifically for shakes and drinks. It also doesn’t take very long to clean the ice cream mixture or grill.