Arby's

3.7
502 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
355 N Russell Ave, Douglas, WY
82633, United States

Hours

Reviews

3.7
502 reviews
5 stars
183
4 stars
139
3 stars
89
2 stars
35
1 star
56

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff vary widely; some report friendly and helpful service while others mention rudeness and mistakes with orders.

Food Quality

Food quality is inconsistent; while many customers enjoy the taste and freshness, others report issues with overcooked or poorly prepared items.

Cleanliness

The cleanliness of the restaurant is a concern for some customers, with reports of dirty dining areas and restrooms.

Order Accuracy

There are frequent complaints about incomplete orders and items missing from bags, leading to customer dissatisfaction.

Speed of Service

While many customers appreciate the quick service, others have experienced long wait times, particularly in the drive-thru.
  • BR
    Brice Ricke
    Oct 11, 2025
    4.0
    Very good hot and fresh
  • SL
    Sean Lessley
    Sep 16, 2025
    5.0
    Food came out very quickly = Kid at register = Robbie 16yr old was very polite and new what he was doing ! You dont see that often ! Keep him ! Food was good = Give him ah raise !
  • TU
    The Unicycling Unicorn
    Aug 13, 2025
    2.0
    My review is based only on the fact the app wouldn't let me order for pickup at 9:10pm cause it said they were closed but they were in fact open until 10pm. Not sure what is going on but please fix this glitch.
  • CH
    cole hacking
    Aug 3, 2025
    3.0
    A lot of their equipment is broken.
  • DM
    Douglas Mauch
    Aug 3, 2025
    5.0
    Clean, fast, food quality has not gone down, and for God's sake, you can actually talk to someone when you order inside. Not at all like so many fast food restaurants that have become so cold and impersonal.