Arby's

4.0
537 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
250 Yellowstone Avenue, Cody, WY
82414, United States

Hours

Reviews

4.0
537 reviews
5 stars
257
4 stars
135
3 stars
78
2 stars
22
1 star
45

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incomplete orders, leading to frustration.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold items, incorrect orders, and overall food quality.

Cleanliness

Several reviews highlighted cleanliness issues in the dining area and bathrooms, with some customers feeling uncomfortable due to unsanitary conditions.

Staff Behavior

Mixed feedback on staff behavior; while some praised friendly service, others reported unprofessional conduct and poor customer interactions.

Operational Challenges

The restaurant faced operational challenges, including being understaffed and having the dining area closed, impacting customer experience.
  • DD
    dubtank420
    Oct 28, 2025
    1.0
    Placed an online order here and it didn't take my coupon wanted to cancel and try to reorder but only number given was the stores number to contact which good luck no one will answer so I go in and tell them what hepppend and was told I have to contact corporate to cancel my order, which would have been great if the app actually gave a number to call other then the stores number. So long story short they wouldn't help me with my order and also the fries and potato cakes were pretty much cold the sandwich would have been too if they didn't pop it in the microwave to warm up the cheese and meat. Never coming back
  • AA
    Aon
    Oct 17, 2025
    4.0
    This place is definitely better compared to other fast food options around. The staff was friendly, the restaurant was clean, and the food was good, just what you'd expect from Arby's.
  • BS
    Becky Salow
    Oct 12, 2025
    1.0
    I just went thru the drive thru on my travels, ordered a 9 piece steak nuggets, and down the road, opened the container to find 4 steak nuggets, and a chip of burnt meat the size of my little fingernail. What!? $10 for this? Nah...ridiculous!
  • PP
    PaperPlate22
    Oct 8, 2025
    2.0
    Buffalo Chicken…Nah, Buttalo Alien Meat Fries tasted like fries…FRIES…W Drink was in fact drinkable. 2/5 for good service and ok fries.
  • DC
    Daylon clarkson
    Sep 7, 2025
    1.0
    Slow slow slow, there is no one here and still waiting in line for 15-20 min easy . Nope I will not be back ! Poor work ethic terrible