Wendy's

3.7
1016 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2520 E. Lincoln Way, Cheyenne, WY
82001, United States

Hours

Reviews

3.7
1,016 reviews
5 stars
373
4 stars
271
3 stars
173
2 stars
64
1 star
135

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with several customers feeling uncomfortable due to employee behavior.

Food Quality

Many customers reported issues with food quality, including cold items, incorrect orders, and unsatisfactory freshness.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and issues with mobile app orders were noted.

Cleanliness

Several reviews mentioned dirty dining areas and unsanitary conditions, impacting the overall experience.

Speed of Service

Customers experienced slow service, particularly during busy times, with some noting long wait times for food.
  • RR
    Ramiro Reyna
    Nov 16, 2025
    5.0
    My main man, the guy, the one who took initiative and showed excellent customer service skills. Ethan not only went above and beyond ensuring that I had what I paid for, but did so with a genuine desire to help me. I truly appreciate the professionalism and empathy he showed today 11/16/25. Keep being awesome!
  • JL
    Jamie Lazarkiewicz
    Nov 6, 2025
    1.0
    Don’t go to this Wendy’s! The one on Del range is much better! Waiting for food for 5 minutes and all of it being cold is ridiculous!
  • AH
    Art Huckfeldt
    Oct 28, 2025
    1.0
    Stopped in this morning.. must have been five employees behind the counter… went in and not a single person acknowledged the fact I was there… stood there for a minute or two and walked out… rude, unprofessional and outright disrespectful behavior by employees.. I’ll never go there again.. if I could give negative stars I would.
  • ES
    Emily Seward
    Oct 14, 2025
    2.0
    all I gotta say is never will be going to Wendy’s on lincolnway. gentleman working counter was absolutely rude. all i ordered was cheicken tenders and a spicy chicken sandwich meal and apparently it takes a month and seven sundays to register that. i said it slow and gave him time to put it on the screen and he had to reiterate spicy chicken sandwich, tenders, nuggets.. after already saying chicken sandwich.. he was so rude.. he ran into a female worker trying to leave and got mad at her for being in the way. the gentleman wasn’t wearing a name tag, I get we have bad days.. but that was so rude.. I work retail and trust me I get when it’s been a bad day but i definitely don’t want to be talked too like a kid ..
  • RC
    Randall Chilcher
    Oct 4, 2025
    5.0
    Love this place... We like the Biggie Bags and Chix sandwich !

Frequently Asked Questions About Wendy's

Is Chey, Wy 10 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.