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Wendy's

3.7
(300 reviews)

Business Details

2520 E. Lincoln Way, Cheyenne, WY
82001, United States
(307) 632-8232

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2520 E. Lincoln Way, Cheyenne, WY
82001, United States

Hours

Reviews

3.7
300 reviews
5 stars
126
4 stars
78
3 stars
28
2 stars
17
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, with some customers praising individual employees for their attentiveness while others report rudeness and poor service.

Food Quality

Many customers expressed dissatisfaction with food quality, citing issues like cold, undercooked, or incorrect orders, while a few noted fresh and hot food.

Order Accuracy

Numerous reviews highlighted frequent mistakes with orders, including missing items and incorrect modifications, leading to frustration among customers.

Cleanliness

Several customers reported cleanliness issues in the dining area and restrooms, impacting their overall experience.

Management Issues

There are complaints regarding management's handling of customer service issues and employee behavior, suggesting a need for better training and oversight.
  • DH
    De-von Holder
    Jan 23, 2026
    5.0
    Victor is a great manager, super respectful, super attentive, clearly cares deeply about his customers and staff. Great leader all around. Thanks again Victor
  • MM
    Matt
    Jan 17, 2026
    1.0
    Ordered a number 6 medium, and a number 2 large with no mayo. Paid $29 and got cold half cooked fries for both combos, and mayo on the number 2. If I had not spit out the firat bite of the number I probably would have thrown up. I don't order no mayo as a preference, it majes me sick to my stomach. And for $29 for 2 fast food meals you would hope that your order is right and cooked properly. This is the last time that I eat at this Wendy's.
  • DB
    Debbie Baker
    Dec 7, 2025
    2.0
    Ordered big Dave's and large fries and 6 piece nuggets. Didn't get fries. Guess I should've gone across lincolnway to McDonald's.
  • NN
    Nick
    Dec 2, 2025
    1.0
    I put an order in online and made sure to select this location. I arrived and it had somehow gone to Dell Range. They didn't care one bit when I showed up here. They didn't even offer to make a new order here. The staff is far past caring about customers clearly. I know why, but management clearly sucks at building a positive working environment.
  • RR
    Ramiro Reyna
    Nov 16, 2025
    5.0
    My main man, the guy, the one who took initiative and showed excellent customer service skills. Ethan not only went above and beyond ensuring that I had what I paid for, but did so with a genuine desire to help me. I truly appreciate the professionalism and empathy he showed today 11/16/25. Keep being awesome!

Frequently Asked Questions About Wendy's

Is Chey, Wy 10 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's drive-through in Cheyenne, WY?

Wendy's drive-through in Cheyenne is open daily from 6:00 AM to 1:00 AM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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