Wendy's

3.7
1018 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2520 E. Lincoln Way, Cheyenne, WY
82001, United States

Hours

Reviews

3.7
1,018 reviews
5 stars
374
4 stars
270
3 stars
173
2 stars
66
1 star
135

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, incorrect orders, and a lack of responsiveness to customer concerns.

Food Quality

Many customers expressed dissatisfaction with food quality, citing issues such as cold meals, incorrect items, and undercooked food.

Order Accuracy

A significant number of reviews mentioned problems with order accuracy, including missing items and incorrect orders, particularly with mobile app orders.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and noted positive experiences with food quality at times.

Cleanliness and Atmosphere

Several customers commented on the cleanliness of the dining area and the overall atmosphere, with mixed reviews about the comfort and ambiance.
  • DB
    Debbie Baker
    Dec 7, 2025
    2.0
    Ordered big Dave's and large fries and 6 piece nuggets. Didn't get fries. Guess I should've gone across lincolnway to McDonald's.
  • NN
    Nick
    Dec 2, 2025
    1.0
    I put an order in online and made sure to select this location. I arrived and it had somehow gone to Dell Range. They didn't care one bit when I showed up here. They didn't even offer to make a new order here. The staff is far past caring about customers clearly. I know why, but management clearly sucks at building a positive working environment.
  • RR
    Ramiro Reyna
    Nov 16, 2025
    5.0
    My main man, the guy, the one who took initiative and showed excellent customer service skills. Ethan not only went above and beyond ensuring that I had what I paid for, but did so with a genuine desire to help me. I truly appreciate the professionalism and empathy he showed today 11/16/25. Keep being awesome!
  • JL
    Jamie Lazarkiewicz
    Nov 6, 2025
    1.0
    Don’t go to this Wendy’s! The one on Del range is much better! Waiting for food for 5 minutes and all of it being cold is ridiculous!
  • ES
    Emily Seward
    Oct 14, 2025
    2.0
    all I gotta say is never will be going to Wendy’s on lincolnway. gentleman working counter was absolutely rude. all i ordered was cheicken tenders and a spicy chicken sandwich meal and apparently it takes a month and seven sundays to register that. i said it slow and gave him time to put it on the screen and he had to reiterate spicy chicken sandwich, tenders, nuggets.. after already saying chicken sandwich.. he was so rude.. he ran into a female worker trying to leave and got mad at her for being in the way. the gentleman wasn’t wearing a name tag, I get we have bad days.. but that was so rude.. I work retail and trust me I get when it’s been a bad day but i definitely don’t want to be talked too like a kid ..

Frequently Asked Questions About Wendy's

Is Chey, Wy 10 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's drive-through in Cheyenne, WY?

Wendy's drive-through in Cheyenne is open daily from 6:00 AM to 1:00 AM.