Customers praised the food for being delicious, particularly the green chili, tacos, and breakfast burritos, but some reported cold or bland dishes.
Service Issues
Mixed reviews on service; while some experienced attentive and friendly staff, others faced long waits and poor customer service.
Atmosphere
The restaurant's atmosphere received positive remarks for being clean and inviting, though some found it lacking in authentic Mexican decor.
Consistency
There are concerns about the consistency of food quality and service, with some customers expressing disappointment after multiple visits.
CG
Chris Garcia
Jan 5, 2026
5.0
Consistently good food and great service. Neat and clean facility. Among the best restaurants in the tri-state area.
GM
Gp M
Dec 29, 2025
4.0
They were great and able to sit our big group in the same section. Fast service and decent food.
JJ
Jose Montoya Jr
Dec 5, 2025
5.0
Fantastic green chili
JR
Jeremy R
Nov 30, 2025
1.0
Cold food, chunk of unmelted cheese, cold greasy meat I think it was supposed to be a Carna Asada Plate.
DL
D LM
Nov 6, 2025
1.0
Doesn't even deserve a 1 star but it won't let me give it a 0 star place sucks and manager is a stupid manager who can't take an order so he blames cooks for his mistakes! I'd rather eat at Taco Bell, Taco Johns or Rudolfo's than here ever again . This place has gone down down down hill! Wish the Family Kitchen was still here they put this place to shame! Not a single good Mexican restaurant in this town! But this one is the bottom of the barrel! Rawlins or New Mexico or home cooking is only good place that make decent food. Too bad 2 of the best Mexican restaurant closed in Rawlins but there is still 1 in Sinclair better than any of these dives! If your ever in Rawlins stop in Sinclair Su Casa! You'd know then this place is garbage!!!!!
What are the dining room hours for Tortilla Factory?
The dining room is open Monday to Friday from 11:00 am to 7:00 pm and on Saturday from 8:00 am to 7:00 pm. It is closed on Sundays.
What are the regular operating hours for Tortilla Factory?
Tortilla Factory is open from 6:00 am to 7:30 pm Monday through Saturday and is closed on Sundays.
Where is Tortilla Factory located?
Tortilla Factory is located at 2706 S Greeley Hwy, Cheyenne, WY 82007-3666, USA.
What type of cuisine does Tortilla Factory offer?
Tortilla Factory specializes in Mexican cuisine, including breakfast, appetizers, and meals.
Does Tortilla Factory serve breakfast and dinner?
Yes, Tortilla Factory serves breakfast, lunch, and dinner.
What payment options are accepted at Tortilla Factory?
Tortilla Factory accepts American Express, Cash, Discover, MasterCard, and Visa.
Does Tortilla Factory have accommodations for children and accessibility?
Yes, Tortilla Factory has a children's menu, wheelchair accessible entrance and restroom, and high chairs available.
Is alcohol served at Tortilla Factory?
Yes, Tortilla Factory serves alcohol, including beer.
What nearby automotive services are available around Tortilla Factory?
Nearby you can find Mr. Diesel, Mr Diesel & Auto Repair, All About Truck and Trailer Repair, Bowers Outlaw Automotive, J K Cycles, Express Towing and Recovery, and Interstate Towing, all offering various automotive repair and towing services.
What are some nearby community or recreational places near Tortilla Factory?
Nearby, you can visit the WYCO Baseball Academy for sports activities or the Green Faith Ministry Collective for community services. Additionally, AAA Mobile Home Park offers camping facilities if you're visiting the area.
Are there any nearby real estate or housing services near Tortilla Factory?
Yes, nearby are Clayton Homes, Clayton Homes of Cheyenne, and Vagabond Realty, all offering real estate and mobile home services.