Taco Bell

3.7
1767 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2500 E Lincoln Way in Cheyenne. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2500 E Lincoln Way, Cheyenne, WY
82001, United States

Hours

Reviews

3.7
1,767 reviews
5 stars
727
4 stars
413
3 stars
277
2 stars
119
1 star
231

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 30 minutes, both in the drive-thru and for in-store orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and modifications not being honored.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold food, poor portion sizes, and items being poorly prepared.

Staff Behavior

Customer service experiences varied, with some praising individual staff members for their friendliness, while others reported rudeness and unprofessional behavior from management.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.
  • CO
    Chris Orr
    Nov 11, 2025
    4.0
    Had to have help from the friendly staff to complete an order that included chili cheese burritos. They are avaliable but not on the menu. Im not complaining, they were avaliable.
  • NB
    Niko B
    Nov 11, 2025
    5.0
    I’ve never written a review before, but I felt compelled to come here and give Ozzy credit. He greeted me warmly as soon as I entered, and his customer service was excellent. The food was hot and delicious.
  • DK
    Daniel Kurtz
    Nov 9, 2025
    1.0
    Extremely poor customer service, employees refused to take order saying they are kiosk only. Don’t want to give me a receipt. Didn’t put sauce in bag. There was no sauce on quesadilla which was also burnt. I’ll be taking my business else where. Get better employees
  • WH
    Wolfie haley
    Nov 9, 2025
    3.0
    I am a genuinely upset. The only good thing about my experience was my Mexican pizza. I waited 10+ minutes at the ordering speaker in drive through. Finally ordered waited another 10 minutes just to pay. Then was handed the wrong drink and told her then she got me the right drink wrong size, again told her and finally she fixed it but put a messed up lid on it and she told me to have a good day and closed the window.
  • JR
    James Rowe
    Nov 2, 2025
    1.0
    Went there today and literally all the employees were rude the lady at the front didn’t acknowledge us at all so we had to just order on the kiosk. When they didn’t give us our drink cups we went back up to ask and I think her name was Kaylee was very rude to her co worker and rude to us completely ignored us. The entire time we sat inside to eat we could hear everyone behind the counter arguing with each other. Customer service needs to be retained because they obviously don’t know how to speak to customers let alone co workers.

Frequently Asked Questions About Taco Bell

What are the operating hours for the drive-through at this Taco Bell location?

The drive-through is open daily from 7:00 AM to 2:00 AM.

Where is this Taco Bell located?

This Taco Bell is located at 2500 E Lincoln Way, Cheyenne, WY 82001, USA.