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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Cheyenne, WY. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 125 S. Greeley Highway for the ultimate SONIC experience!
Numerous customers reported extremely slow service, often waiting 20-30 minutes or more without being served.
Order Accuracy
Many reviews highlighted issues with incorrect orders and poor communication from staff regarding order fulfillment.
Food Quality
Several customers expressed dissatisfaction with the quality of food, mentioning cold or poorly prepared items.
Staff Behavior
Mixed feedback on staff behavior; while some praised friendly service, others reported rudeness and unprofessionalism.
Management Issues
Frequent mentions of poor management and staffing problems contributing to the overall negative experience.
MP
Mark Phonlasouk
Feb 8, 2026
1.0
I’m not gonna lie, I’m usually pretty nice person. They gave my dog a pup cup. The food they gave me probably the worst I ever had from a sonic. It was the slowest time I came through as well. Some lazy folks. Glad my dog got to enjoy the food. I asked for tots. Not tots and fries mixed.
JM
Joseph Mead
Jan 29, 2026
2.0
The amount of people that have left the exact same review about the complete lack of service is hilarious, i have the same experience every time im here i wait like 15 minutes at the order board waiting for service then drive up and wait another 10 or so for my food. really speaks to how much people really want sonics food that the two locations in Cheyenne are still open I've watched three cars bail out of line and give up while waiting in this line...we're at 15 minutes waiting now....Had to come back to add witnessed a fight at the window haha one of the employees screaming at the other one calling her expletives still waiting for my limeaid
KT
Karen Turner
Jan 4, 2026
3.0
Didn't even get to order. Pulled into space and was told please go thru drive thru because they were short staffed. After 15 minutes they still hadn't taken my order so I left.. .
NS
Nathan Stewart
Dec 22, 2025
1.0
After you spend 10 minutes at the drive in station, then being told over the intercom they are not doing in car service that you have to go through the drive thru. I decided to still give it a try. I waited another 10 minutes for somebody to take my order. So then I drove to the window to see if it would work there. Needless to say a gesture was given and went to Burger King!! A much better choice!!
MM
Michele McGuire
Dec 10, 2025
1.0
Ordered a double bacon cheeseburger it was cold and not cooked. I would not suggest anyone to eat there. Not worth the 14 something I paid for couldn’t even eat the burger yuk