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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Cheyenne, WY. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 125 S. Greeley Highway for the ultimate SONIC experience!
Numerous customers reported extremely slow service, long wait times, and poor order accuracy, leading to frustration and dissatisfaction.
Food Quality
While some customers enjoyed the food, many others received cold or incorrect orders, with complaints about the quality of burgers and other items.
Staff Behavior
Feedback varied on staff behavior; some praised friendly service, while others reported rudeness and unprofessionalism from employees.
Management Concerns
Several reviews indicated issues with management and staffing, suggesting that poor management may be contributing to the overall decline in service and food quality.
KT
Karen Turner
Jan 4, 2026
3.0
Didn't even get to order. Pulled into space and was told please go thru drive thru because they were short staffed. After 15 minutes they still hadn't taken my order so I left.. .
NS
Nathan Stewart
Dec 22, 2025
1.0
After you spend 10 minutes at the drive in station, then being told over the intercom they are not doing in car service that you have to go through the drive thru. I decided to still give it a try. I waited another 10 minutes for somebody to take my order. So then I drove to the window to see if it would work there. Needless to say a gesture was given and went to Burger King!! A much better choice!!
MM
Michele McGuire
Dec 10, 2025
1.0
Ordered a double bacon cheeseburger it was cold and not cooked. I would not suggest anyone to eat there. Not worth the 14 something I paid for couldn’t even eat the burger yuk
AA
Asia Alisa
Oct 30, 2025
1.0
THE WORST SERVICE , waited 20 minutes no one came to take my order thru the drive way pulled up to the window lady ignored me and was doing everything else but her job EVEN EATING discrace of a company this store SUCKS!!
BM
B Miller
Aug 14, 2025
1.0
Ordered 2 sonic double smashers and when I opened my burger it was much smaller than a smasher, pretty sure I got 2 double cheese burgers with smasher sauce. If you are out of smashers let us know.